Charlotte Tunnicliffe

Motivated and dependable individual with strong communication skills and a positive attitude towards work. Experienced in dealing with customers, working within teams, and maintaining high standards in busy environments. Quick to learn new tasks, reliable under pressure, and committed to providing excellent service. Currently seeking opportunities within cafes, garden centres, retail, or customer-facing roles.

Restaurant Assistant - Brodie Countryfare

(2015-01 - 2019-12)

• Assisted with daily operations and general tasks
• Prepared coffees and handled food
• Maintained cleanliness and organisation of the workplace
• Worked effectively with a team to produce excellent customer service
• Followed company procedures and health & safety guidelines
• Trusted with money handling

Deli Assistant - Ohana Deli, Sun Peaks Canada - Sun Peaks, Canada

(2024-01 - 2024-03)

• Gained a great knowledge of produce we sold
• Supported customers with enquires and made recommendations regarding products
• Helped maintain stock on the shop floor
• Helped to maintained a clean and tidy store
• Trusted to handle money, as well as cashing in and out
• Always maintained a positive attitude towards tasks

Golf Course Assistant - Sun Peaks Golf Course, Canada - Sun Peaks, Canada

(2025-06)

• Supported customers with enquiries and requests
• Helped manage stock, cleaning, and preparation duties
• Demonstrated reliability, punctuality, and a strong work ethic
• Adapted quickly to new responsibilities and busy periods
• Greeted people when the arrived and checked them in for tee times
• Assistant customers with disability needs
• Trusted with money handling
• Maintained cleanliness of golf carts
• Replied to customer enquiry emails
• Managed phone calls

National 5 - Chemistry - Forres Academy (2011-01 - 2017-12)

National 5 - Biology - Forres Academy (2011-01 - 2017-12)

National 5 - Maths - Forres Academy (2011-01 - 2017-12)

National 5 - French - Forres Academy (2011-01 - 2017-12)

Higher - English - Forres Academy (2011-01 - 2017-12)

Higher - Modern Studies - Forres Academy (2011-01 - 2017-12)

Advance Higher - History - Forres Academy (2011-01 - 2017-12)

BA Honors - Primary Education - Open University (2018-01 - 2021-12)

PGDE Primary Post Graduate - Primary Education - University of the Highlands and Islands (2022-01 - 2023-12)