Chelsea Momin

Friendly, reliable and customer‑focused hospitality professional with strong experience in cafés, bars, restaurants and luxury hotel environments. Known for delivering warm, efficient service, staying calm under pressure, and supporting smooth operations during busy periods. Barista trained, confident with tills, and quick to learn new systems. Passionate about creating a positive guest experience every time.

Bar Staff - Dog and Partridge - Calne

(2025-03)

• Serving drinks with friendly, efficient customer service.
• Keeping the bar clean, stocked and well‑organised.
• Supporting smooth service during busy evenings.

Food & Beverage Worker - Fays Bistro

(2025-05 - 2025-08)

• Served food and drinks in a fast‑paced café environment.
• Ensured excellent customer experience and clean service areas.

Food & Beverage Assistant - Bowood Hotel, Spa & Golf Resort

(2023-09 - 2024-05)

• Delivered high‑quality service in a luxury hotel setting.
• Barista trained; food hygiene certified.
• Operated tills, handled orders and supported restaurant service.

Waitress and bar staff - Multiple venues

• Delivered friendly service, maintained cleanliness and supported busy shifts.

Motor Insurance Claims Handler - Innovation - Wiltshire

(2022-07 - 2023-11)

• High‑volume call handling and customer support.
• Strong communication, empathy and problem‑solving.

Customer Service Advisor - Concentrix

(2021-07 - 2022-12)

• Resolved customer queries and complaints.
• Met performance and call‑handling targets.

Receptionist & Facilities - Woods VallData

(2021-03 - 2021-04)

• Managed calls, scheduled meetings and supported admin tasks.

Volunteer Youth Worker - The Rise Trust

(2024-08 - 2025-03)

• Supported young people in group activities.
• Safeguarding Level 1 trained.

GCSEs - Maths, English and Science - The Clarendon College (2005 - 2009)