Study Skills - Barnsley College - Barnsley
(2012-01)
Working with students with a range of learning differences, for example, dyslexia, ADD. Creating effective learning strategies that take into account the student's individual learning style, course requirements and specific needs.
- Giving one-to-one advice on all aspects of academic work in FE and HE settings
- Teaching academic referencing, including workshops and one-ones
- Researching, through Discovery and Ebsco
- Literature reviews
- Designing, delivering and evaluating study skills resources and training sessions for students and staff
- Desk duties including booking classes in using MYPC booking system. Dealing with student and staff enquiries.
Library assistant / Learning Resource Centre Assistant - Barnsley College - Barnsley
(2008-01 - 2012-12)
- Contributing to the effective running of the Learning Resource Centres
- Delivering excellent customer service and support to all students
- Supporting independent learning in the LRC and monitoring behaviour
- Contributing to the promotion of the reading for pleasure initiative
- Supporting students undertaking research in the LRCs.
Educational Support worker - Youth Offending Team
(2006-01 - 2008-12)
- Provide direct support and advice and arrange, action, deliver and review intervention plans with young people, parents and their families in a variety of settings and in partnership with various statutory and voluntary agencies within departmental policy
- Present reports to Referral Order Panels, and carry out assessments of parents with reference to departmental policy, Effective Practice Guidelines, National Standards and other statutory legislation and requirements
- Keep appropriate case records, statistics and other information meeting the requirements of the service, its partner agencies and in accordance with Effective Practice Guidance, National Standards and the requirements of the Youth Justice Board
- Reception Duties, using manual switchboard, greeting customers, answering phones and dealing with enquiries.
Family Learning Co-ordinator - Hoyland and Jump Sure Start
(2004-01 - 2008-12)
To deliver a range of workshops and short-term interventions to local families to facilitate parents' understanding and awareness of their children's emotional, social and physical needs and improve their parenting skills.
- Reception duties, handling enquiries, answering phone calls and scheduling appointments
- Delivering workshops and taster courses for parents, including I.T.
- Offering Advice and Guidance in education
Lifelong Learning Officer - Athersley Sure Start
(2002-01 - 2004-12)
- Delivering workshops for adult beginners including basic I.T
- After School Club support
- Developing resources and projects
- Supporting students with homework
Youth Work - YMCA
- Supporting students with homework
- Facilitating group work sessions and outdoor events
Salon Manager - House of Beauty
- All aspects of customer service, including reception duties and front of house
- Beauty Therapy treatments
- Banking Monies
- Calculating bonuses
- Making sure the salon ran efficiently by ordering products for re sale
- Managing 7 staff members and timetabling of the said staff members.
Cabin Crew - British Airways - London Heathrow
- Excellent communication skills
- Interpersonal skills, the ability to deal with difficult passengers and stay calm in emergency situations
- Customer service orientation and assertiveness
- Good health and fitness are critical.