Home Shopping Assistant / Check Out Assistant - Morrisons PLC
(2025-10 - 2026-05)
- Going round the store collecting orders for home delivery. Making the order is completed within a certain time frame ready for the delivery.
- On checkout processing customers shopping, taking payment and arranging cashback if required. Using relevant vouchers and giving customers excellent shopping experience.
Referencing Administrator - Home Sense / Let Alliance
(2025-05 - 2025-07)
Temping position for Let Alliance. I was a referencing administrator. The role involved helping people through the referencing forms for rental properties, chasing up missing information & making sure everything goes through swiftly.
Clerical Assistant / Receptionist - University of Lincoln - Lincoln
(2016-12 - 2024-07)
- I processed daily registers, made sure that attendance codes were inputted & if students had an issue with the attendance code, explain the process to get it rectified.
- Made sure all authorised absences were marked on the attendance system.
- Help administrators, as & when required, with duties such as logging option choices, keeping the excel extension spreadsheet up to date & input any self-certification sicknesses on to the system.
- Checked the claims of Associate Lecturers to make sure they were teaching on the dates they were claiming for.
- General reception duties such as answering the phone, dealing with post deliveries.
- I sometimes helped to invigilate at exams & help on graduation days.
- I also helped man registrations desk on open days. This involved signposting & directing visitors to the areas on campus relevant to their chosen course.
Bank Ward Hostess - BMI Hospital Lincoln - Lincoln
(2016-07 - 2023-11)
- The role involved taking meals & drinks out to patients and visitors.
- Keeping the servery clean & stocked up.
- General cleaning duties & making sure all waiting areas were stocked with cups & all items for the drink's machines.
- Collecting pots from staff dining room & cleaning after feeding patients.
Clerical Assistant / Receptionist - University of Lincoln - Lincoln
(2016-02 - 2016-05)
Temping position via Brook Street Recruitment Agency for the College of Arts
- I'd process daily registers, making sure the following days ones were printed off.
- Make sure all authorised absences were marked on the attendance system.
- Verify student signatures & enrolment numbers on the attendance system.
- Help administrators, as & when required, with duties such as logging option choices, keeping the excel extension spreadsheet up to date & input any self-certification sicknesses on to the system.
- General reception duties such as answering the phone, doing the post run & dealing with students handing in assignments.
Retail Assistant - Joules Clothing Ltd - Lincoln
(2015-11 - 2016-01)
Christmas Temp
- Advised customers on products.
- Stocked up shop floor.
- Used till & served customers.
- Cleaning store after closing.
Business Administrator for Recruitment & Advertising - Mouchel (Part of the Kier Group) - Lincoln
(2015-04 - 2015-07)
- Produced the Link-Line (recruitment publication for education settings) & emailed to schools & academies across the county.
- Formatting public notices, cost up, sending quotes and proofs to clients for approval, before booking & sending to relevant press.
- Helped with DBS checks, filing job applications & seeing process through job offer.
- Undertake research for new clients.
- Be responsible for the EAct (academies group in Birmingham) email folders & any campaigns that came in.
Assistant Communications Officer - Lincolnshire County Council - Lincoln
(2011-10 - 2015-01)
- Produced the internal daily e-bulletin, MediaLincs24 by checking all media coverage of the council via print, online & radio and the daily staff e-bulletin Newslincs.
- Wrote & produced new releases & sent out to relevant press.
- Produced reports for strategic communications officers of all LCC media coverage.
- Updated the LCC internet with relevant communications information.
- Backed-up strategic communications officers, working on Heritage and Culture, Fire and Rescue, Trading Standards, Adult Services & Highways.
Team Around the Child Administrator - Senior Advisor - Lincolnshire County Council - Lincoln
(2007-10 - 2011-09)
- Organise TAC meetings for professionals & families.
- Take calls from public regarding the process & professionals wanting to arrange &/or reschedule meetings and deal with all minutes that come in.
- Cover for team leaders when needed by delegating work to team members, covering the fax box, make sure all forms were signed by parents etc, completed correctly & inline with the data protection act.
- Undertook in-house training courses - diversity & equality, communication skills, data protection & freedom of information act & complaint handling.
- Produced & edited the in-house csc magazine 'Cackle', which was compiled entirely by customer service centre staff.
Customer Service Advisor for Children's Team - Lincolnshire County Council - Lincoln
(2007-10 - 2011-09)
- First point of contact for people wishing to make referral to social care.
- Taking the information & inputting it on the computer for the relevant social care manager to make a decision & informing the caller of the outcome.
- Dealt with enquiries on the Fostering & Adoption helpline & sent out information packs.
Customer Service Advisor for Highways - Lincolnshire County Council - Lincoln
(2007-10 - 2011-09)
- First point of contact for people with highways & planning issues with all calls & information treated as confidential under the Data Protection Act.
- Also dealing with requests under the freedom of information act.
- Worked closely with external partners including Lincolnshire Road Safety Partnership & Lincolnshire Police control.
