Cheryl King

Hard working professional who learns incredibly fast. Dedicated to the work I do as well as dependable. Strong in working alone or as a leader in team efforts.

Shift Lead at 7-11 (2025-04 – 2025-11)

Managed shift operations at convenience store location with focus on customer service, inventory management, and staff training.

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Maintained accurate records of incoming and outgoing merchandise to facilitate efficient inventory management
• Collaborated with team members to unload delivery trucks and organize stockroom, optimizing workflow
• Implemented a rotation system for perishable items to minimize waste and maximize freshness
• Utilized handheld scanners or other technology tools to track inventory levels and update stock records
• Managed backstock areas by organizing products according to category, expiration date, or other criteria

Traffic Control Supervisor at Metro Traffic Solutions (2022-05 – 2025-04)

Supervised and managed construction projects from inception to completion, ensuring adherence to timelines, budgets, and safety standards.

• Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets
• Coordinated with clients to understand their specific requirements and provided regular updates on project progress
• Resolved any issues or conflicts that arose during construction by implementing effective problem-solving strategies
• Conducted regular site inspections to monitor work progress, identify potential risks or delays, and implement corrective actions as needed
• Developed strong relationships with key stakeholders including clients, contractors, suppliers/vendors through effective communication and collaboration
• Implemented safety training programs resulting in zero lost-time accidents over a period of XX years
• Served as the primary point of contact for client communications, addressing concerns and ensuring customer satisfaction
• Developed and maintained strong relationships with local authorities, obtaining necessary permits and approvals for construction projects
• Conducted regular meetings with project teams to review progress, address challenges, and provide guidance as needed

Unarmed Security Officer at Citadel Security (2019-09 – 2022-05)

Provided security services including patrol, surveillance, incident response, and customer service at assigned facility.

• Patrolled assigned areas to monitor for any suspicious activity or potential security threats
• Responded promptly and effectively to alarms, emergencies, and incidents on the premises
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent theft or illegal items from entering the premises
• Collaborated with local law enforcement agencies when necessary to address security concerns or incidents
• Provided excellent customer service by assisting visitors with directions, information, and general inquiries
• Documented all incidents, accidents, or unusual occurrences in detailed written reports for further investigation
• Assisted in conducting employee bag checks at designated checkpoints as part of company policy
• Collaborated with colleagues during shift changes to exchange important information regarding ongoing investigations or potential risks/threats identified during previous shifts
• Escorted employees or visitors who required assistance within the premises after hours
• Demonstrated strong observation skills by identifying suspicious behavior patterns among individuals on-site
• Assisted in resolving conflicts between customers/visitors when necessary while maintaining a calm demeanor
• Collaborated with the security team to develop and implement strategies for improving overall site security
• Maintained a professional appearance and demeanor at all times while representing the company
• Responded to medical emergencies by administering basic first aid until medical professionals arrived on-site

Traffic Control Supervisor at Cc Enterprises (2013-07 – 2019-09)

Managed and supervised multiple construction projects, leading teams and coordinating with contractors and vendors.

• Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets
• Led a team of XX construction workers in the successful completion of multiple projects simultaneously
• Resolved any issues or conflicts that arose during construction by implementing effective problem-solving strategies
• Conducted regular site inspections to monitor work progress, identify potential risks or delays, and implement corrective actions as needed
• Developed strong relationships with key stakeholders including clients, contractors, suppliers/vendors through effective communication and collaboration
• Managed multiple subcontractors/vendors simultaneously, coordinating their activities to ensure seamless workflow on construction sites
• Mentored junior staff members by providing training opportunities and guidance on best practices in construction management

Vocational in Administrative Assistant – Barnes Business School (1990-08 – 1993-05)

High School in General – Mountain States Baptist Academy (1983-08 – 1987-05)