AP – Finance Clerk - Greencore Manton Wood - Worksop, Notts
(2024-04)
- Process and match invoices to PO's
- General enquiries with pricing and qty issues
- Liaise with buyers
- Make payments on a weekly basis
- Morning reports
- Responded to customer concerns and questions on daily basis
- Chase overdue invoices
- Filing and other admin duties
Finance Admin Clerk/ Purchase Ledger - Wilko Head Office - Worksop, Nottinghamshire
(2000-10 - 2023-04)
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers. Matched purchase orders with invoices and recorded necessary information. Managed and responded to correspondence and inquiries from customers and vendors. Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed invoices for accuracy and completeness prior to issuing payments
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping
- Investigated and resolved invoicing discrepancies to maintain good vendor relations
- Processed invoices and payments in line with company policies and procedures
- Liaised with accounting team for seamless workflow
- Suggested process improvements to invoice procedures to streamline workflow
- Developed and maintained relationships with vendors to get prompt payments
- Followed-up on past due payments to facilitate prompt collection of payments
- Processed vendor and supplier payments on weekly basis
- Collaborated with customers to resolve disputes
- Created improved filing system to maintain secure client data
- Responded to customer concerns and questions on daily basis
- Handled account payments and provided information regarding outstanding balances
Part time Waitress - Papa's Worksop
(2013 - 2015)
- Front‑of‑house service — Greeted customers and supported a smooth, friendly dining experience
- Barista duties — Prepared hot drinks quickly and to consistent standards
- Food running — Delivered meals to tables accurately and efficiently ensuring a high level of customer service at all times
- Till operation — Handled payments and operated the till system
- Table clearing — Cleared and reset tables to maintain a tidy restaurant
- Cleanliness — Kept the dining area clean, organised, and presentable ensuring that hygiene standards were met at all times
- Teamwork — Worked closely with front‑of‑house and kitchen staff to keep service running smoothly
Shop Assistant - Wilko Shop - Worksop
(1995-10 - 2000-10)
- Greeted customers entering store and offered assistance with requirements
- Remained calm and composed in tense situations involving angry or upset customers
- Maximized safety and production levels by frequently cleaning and organizing work areas
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction
- Monitored shop security to identify and report shoplifting activities and increase security measures
- Supported production needs by performing routine tasks using standard procedures and equipment
- Conducted demonstrations to highlight features and benefits of products
- Helped managers with daily checklists and last-minute requirements
- Reviewed prices and performed audits to detect and correct price discrepancies
- Swept and mopped floor wiped windows and fixtures after closing to support cleanliness and maintain organized store
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Built customer loyalty and retention by delivering excellent shopping experiences
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Used in-store system to locate inventory and place special orders for customers
- Listened to customer needs and desires to identify and recommend optimal products
- Prioritized helping customers over completing other routine tasks in store
- Engaged in friendly conversation with customer to better uncover individual needs
- Provided exceptional services and pleasant shopping experiences to retail customers
Goods Inwards Admin Clerk - Wilko Distribution Centre - Carlton / Worksop
(1990-10 - 1992-06)
- Booked in deliveries onto the system
- Liaised with suppliers confirming deliveries
- Report in damaged goods
- Warehouse hose keeping
- Investigate stock discrepancies
Warehouse Operative - Wilko Distribution Centre - Carlton / Worksop
(1988-10 - 1990-10)
- Collaborated with team members to achieve daily pick and pack goals
- Kept tidy and organized warehouse to comply with cleanliness standards
- Organized warehouse shelves and racks to maximize space utilization
- Inspected and verified orders before shipping them to customers for accurate deliveries
- Checked incoming orders and organized new stock
- Maximized safety and production levels by frequently cleaning and organizing work areas
