Senior Care Assistant - Southside Nursing Home - United Kingdom
(2024-06)
- Maintain accurate resident records and complete documentation in line with workplace policies and procedures.
- Prioritise daily tasks and coordinate competing needs while maintaining high standards of service and confidentiality.
- Communicate clearly with residents, relatives, colleagues and healthcare professionals, passing on relevant information accurately.
- Support medication administration and care processes in accordance with care plans and established procedures.
- Work collaboratively with colleagues to improve the efficiency and organisation of daily service delivery.
- Handle sensitive personal information professionally, demonstrating discretion, empathy and attention to detail.
Live-in Carer - Helping Hands Home Care - United Kingdom
(2024-01 - 2024-06)
- Planned and organised daily routines, appointments, meals and household tasks to ensure services were delivered on time.
- Kept clear records and communicated changes, concerns and requirements to relevant people.
- Managed multiple responsibilities independently while maintaining a calm and professional approach.
- Provided practical and emotional support, requiring strong listening, communication and problem-solving skills.
Customer Service Advisor - First Source Solutions - United Kingdom
(2023-12 - 2024-01)
- Responded to customer enquiries professionally, identifying issues and providing clear and accurate information.
- Maintained a customer-focused approach while working to service standards and agreed procedures.
- Recorded and communicated information accurately and escalated issues when appropriate.
- Worked as part of a busy team while managing competing priorities and maintaining attention to detail.
Healthcare Assistant - Breath of Life Maternity and Specialist Hospital - Nigeria
(2022-10 - 2023-10)
- Maintained accurate patient information and documentation while following confidentiality and workplace procedures.
- Supported patients with daily activities and communicated relevant observations to healthcare staff.
- Monitored and recorded vital signs accurately, demonstrating careful attention to detail.
- Worked collaboratively with healthcare professionals and patients' families to support continuity of care.
Patient Support Assistant - Cedarcrest Hospitals - Lagos, Nigeria
(2021-11 - 2022-09)
- Maintained clear and accurate documentation of patient activities and supported continuity of care.
- Worked closely with nursing staff and other healthcare professionals to coordinate patient support.
- Followed individual care plans and established procedures consistently.
- Supported safe patient transfers and daily activities while maintaining professionalism and confidentiality.
Healthcare Assistant - Nordica Medical Centre - Lagos, Nigeria
(2019-03 - 2021-10)
- Supported smooth patient admissions and transitions through effective communication and coordination.
- Maintained patient privacy and dignity while following established procedures for daily care.
- Recorded and responded to patient needs accurately, supporting timely delivery of appropriate services.
- Contributed to an organised and hygienic working environment through consistent daily procedures.
