Chijioke Ariwaodo

I am a credible, experienced, competent, empathetic and compassionate Healthcare Worker/Healthcare Assistant with outstanding experience in caring for diverse group of patients. Specialist in supporting patients with their daily living plan, healthcare needs, care plans and managing clients schedule. I continuously seek to help patients achieve their independence through empathy and empowerment.

I have great interpersonal and organisational skills. I am outgoing, resourceful, diligent, enthusiastic and hardworking. I am passionate about providing quality care. I am always keen to resolve and help clients with their queries at all times.

I have excellent written and verbal communication skills which allows me to tactfully and empathetically deliver my role effectively. I can multitask and work under pressure. I have good attention to detail.

I have thorough knowledge of good standards and practices. I am able to work with competing priorities, and can work under pressure.

Healthcare Assistant at Prudential Integrated Ltd (2021-03 – 2024-02)

• Providing excellent and quality care to patients either in a community setting, in their own home, clinics or inpatient unit.
• Work alongside the clinicians in providing quality patient care at all times.
• Providing patients with care using empathy, understanding and reassurance and adjusting communication style to the needs of the patient. This includes promoting and upholding the rights and diversity of patient
• Regularly maintain patient records and ensuring it is up to date.
• Support with the safe movement of patients, using equipment to mobilise and move patients, after mobility assessment, to ensure patient comfort.
• Carrying out and monitoring treatment programmes as directed.
• Support the day to day handling of repeat prescriptions under the direction of a clinician.
• Assist Clinician when they are carrying out cervical smears and breast screening, and health promotion activities.
• Work with interdependent multi-disciplinary teams to help patients to ensure that their input is integrated in their overall care & treatment plans.
• Deal calmly and professionally with direct/indirect exposure to angry or distressed patients or highly distressing or emotional information about services and staff performance (e.g. complaints and serious incidents).
• Provide support to patients with regards to daily living including self-care, assisting patients in taking medication.
• Responsible for undertaking agreed clinical activities and including collection of specimens as directed which includes the collection of urine and faecal samples, swabs and recording of fluid intake/output.
• Responsible for undertaking and recording the measurement of patient's blood pressure, Assist and enable patients to maintain their personal hygiene.
• temperature, pulse, height, and weight and changing stomas and urine drainage bags.
• Responsible for managing patients with complex needs, including a wide range of physical disabilities as well as cognitive, perceptual and mental health problems.
• Assist patients with eating and drinking as required, assisting in menu selection and being aware of special diets and cultural requirements.
• Report early signs of deterioration and alert appropriate staff involved in the patients care.
• Promoting the recovery of patients and maintain their independence in the community.
• Proactive, report unusual incidents and act quickly in cases of emergency.
• Helping patients in transportation to and from appointment.
• Support with emotional psychological and physical support and helping in physical therapy exercise.
• Application of non-adherent dressings as directed by the Nurse.
• Answer the ward telephone as required and deal with queries.
• Assist the Nurses with the assessments of patients and carry out interventions such as Deliver care in line with the organisations
• Safeguarding Policies (Adults and Children) and discuss issues of safeguarding with staff.
• Assist with new patient registrations checks, risk assessments and discharge procedures.
• Support and act as a chaperone.
• Tidy rooms, bed areas, and remake after patient discharge and dealing with disposal of soiled linen as per policy.
• Ensure ward equipment is suitably maintained and cleaned frequently.
• Demonstrate, and instruct, on the use of equipment to ensure safety.
• Minimise the risk of spreading infection by cleaning, disinfecting and maintaining environments.

Care Assistant at Kingrose Healthcare Ltd (2018-02 – 2021-03)

• Work alongside the clinicians in providing quality patient care at all times in the community.
• Provide support to patients with regards to daily living including self-care, assisting patients in taking medication.
• Providing personal care and support for service users at care homes and patient homes.
• Carry out, record and monitor service users conditions by taking temperature, respiration, and weight, and contributes to record keeping.
• Responsible for managing patients with complex needs, including a wide range of physical disabilities as well as cognitive, perceptual and mental health problems.
• Administer medication and record promptly on the system.
• Providing patients information regarding the care provided to them using empathy, understanding and reassurance and adjusting communication style to the needs of the patient. This includes promoting and upholding the rights and diversity of patients.
• Support and supervise service users with daily shores such as outing & shopping.
• Working in line with the policies and procedures of the care services.
• Assist and enable patients to maintain their personal hygiene.
• Regularly maintain patient records and ensuring it is up to date
• Assist patients with eating and drinking as required, assisting in menu selection and being aware of special diets and cultural requirements.
• Support patients by identifying early signs of deterioration and alert appropriate staff involved in the patients care.
• Liaises with professional staff in carrying out care plans etc.
• Deal calmly and professionally with direct/indirect exposure to angry or distressed patients or highly distressing or emotional information about services (e.g. complaints and serious incidents).
• Developing relationships with relatives to help support you in understanding their needs and developing the personal care
• Ensure confidentiality is always maintained in keeping with the data protection act.
• Ensuring that all service users understand the care and treatment choices that is available to them.
• Positively promote the service users right to choose and independence whilst ensuring that they are treated with utmost respect, privacy.
• Working in a team and communicate effectively among the Team.
• Meeting with service users to discuss their practical and emotional needs.
• Designing care plans that best suit the service users' needs and ensure care delivered is person centred.
• Providing emotional support by talking to service users about their needs and listening to their concerns.
• Help with daily activities such as letter writing, paying bills, collecting benefits.
• Undertake light cleaning and domestic duties including meal preparation as required.
• Prepare & serve meals to service users at table or in bed and assists with feeding if required.
• Work alongside the clinicians in providing quality patient care at all times in the community setting either in their own home, clinics or inpatient unit.
• Generally, assists with service users overall comfort and wellbeing.
• Provide interest and activities to stimulate and engage the service user in their home or take them to an activity centre.

Chief Security Officer at Zaka Security Ltd (2012-11 – 2018-02)

• Conducting regular security audits to identify vulnerabilities and implement necessary measures to address them.
• Developing and implementing security policies, protocols, and procedures to maintain the safety of the organisation's clients, employees and assets.
• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Control traffic by directing drivers.
• Completing reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintain environment by monitoring and setting building and equipment controls.
• Maintain the organisation's stability and reputation by complying with legal requirements.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.
• Working and collaborating with colleagues to achieve results.
• Sounding alarms if suspicious.
• Providing guidance and training to employees on security issues and best practices.
• Working closely with other departments to ensure compliance with security policies and procedures.
• Managing physical security, including the coordination of security personnel and emergency response procedures.
• Overseeing the design and implementation of security systems, including access control, alarm systems, and video surveillance.
• Managing cybersecurity, including the implementation of firewalls, intrusion detection and prevention systems, and data encryption protocols.
• Staying up-to-date with the latest security technologies and industry trends to ensure the organisation remains proactive in its security posture.

Teller Operations Officer at First City Monument Bank (1998-10 – 2012-11)

• Assess customer needs and introduce new products and services where needed (i.e credit cards, saving bonds etc).
• Conduct dozens of bank's routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc).
• Making sales referrals, suggest alternate channels and cross-sell products and services.
• Processing all transactions precisely with zero discrepancies.
• Going the "extra mile" to build trust relationships, customer loyalty and satisfaction.
• Complying with regulatory requirements.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses.
• Resolve customers' issues and provide relevant information.
• Reporting all discrepancies to a supervisor immediately upon discovery.
• Assist the sales team with order processing, including order entry, tracking, and fulfilment.
• Utilising computational and accounting software accurately and efficiently.
• Performing back office administrative and accounting duties.
• Manage sales documentation, including proposals, contracts, and invoices.
• Respond to customer enquiries and provide prompt assistance, resolving any issues or concerns.
• Maintain customer databases and update customer records with relevant information.
• Prepare sales reports and provide insights to the sales team.
• Support sales representatives in preparing presentations, sales materials, and marketing collateral.
• Collaboratee with the sales team to develop and implement sales strategies and promotional activities.
• Attending all fraud and safety training meetings.

OND – Yaba College of Technology (1999)

WASSCE – Awodi-Ora Secondary School (1993)

First School Leaving Certificate – Amakama Central School (1979)