Chloe Hadley

Friendly, reliable, and highly motivated professional with Level 2 Business Studies qualification

Talent

BirminghamMember since July 23, 2026

Customer ServiceCommunicationTeamworkCollaborationOrganizationTime ManagementMicrosoft ExcelData EntryStock RotationRetail Operations

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Customer ServiceCommunicationTeamworkCollaborationOrganization

About

A friendly, reliable, and highly motivated professional who has recently completed a Level 2 Business Studies qualification at Sandwell College. Through academic studies and hands-on work placements across retail and hospitality, I have developed strong communication, customer service, and organizational skills. I have a proven ability to remain calm under pressure, support team members, and deliver excellent service in fast-paced environments.

Equipped with a solid understanding of business operations, marketing, and finance, I am eager to secure an opportunity where I can contribute to a dynamic team and continue developing my skills.

Experience

Work Experience Placement at British Heart Foundation

Delivered high-quality customer service on a busy shop floor and handled a wide range of public inquiries to resolve customer questions
Sorted and organized public donations, tagged items for pricing, and restocked shelves with appealing visual displays
Gained a deep understanding of standard retail operations and stock rotation practices in a fast-paced environment

Work Experience Placement at SWAP Shop (Sandwell College)

Welcomed visitors and assisted customers with retail inquiries
Actively maintained clean, appealing store displays
Applied classroom business knowledge directly to a real-world shop setting
Learned how the visual presentation of stock directly influences customer interest
Developed vital teamwork skills by coordinating daily tasks with peers to keep the shop running smoothly

Work Experience Placement at Birmingham Wholesale Market

Handled essential daily office duties including photocopying, printing vital documentation, and utilizing Microsoft Excel for basic data management
Learned behind-the-scenes administration required to support a large market environment
Learned how accuracy in data entry and organizational maintenance helps prevent communication errors
Greatly strengthened practical IT literacy and workplace communication skills

Hospitality Assistant (Trial Shift) at Boars Head World Buffet

Greeted arrivals and guided guests to tables
Provided friendly customer service
Quickly cleared and sanitized dining areas during a high-volume restaurant service
Learned how to remain calm, focused, and polite under pressure
Demonstrated importance of split-second time management and strong team collaboration