Chloe Hewitt

I am a highly organised, detail-orientated, and empathetic individual with over four years of experience working in a fast-paced customer service environment. I have a proven track record of accurate inventory tracking, strong multitasking, and excellent communication skills to transition into an Administrative Assistant role. I am willing to undertake any training required for this role.

Retail Sales Assistant at Iceland the Food Warehouse (05/2022 – Present)

I am currently working in a fast-paced retail environment, ensuring online orders are picked accurately and completed within specific timeframes. I can also process financial payments accurately, handle direct queries to the appropriate department, as well as efficiently organise the stockroom to optimise floor efficiency. Additional operations include processing and tracking inventory, ensuring accuracy of stock levels, completing day-to-day data entry tasks, and resolving customer inquiries promptly.

Stockroom Assistant at Next Retail Ltd (05/2021 – 2022)

I gained temporary work experience working in the stockroom and helping with the delivery of customer parcels. I was the primary point of contact for customers, effectively de-escalating issues and routing queries to the appropriate department. I acquired a range of transferable skills such as organisation, planning/prepepration, time management, and working in a fast-paced environment.

MSc in Inequality and Society – University of Sunderland (2021 – 2023)

BSc (Hons) in Psychology – University of Sunderland (2018 – 2021)