Chloe Holmes

An enthusiastic, hard working, friendly individual who enjoys being part of a team. Able to work on own initiative and can demonstrate high levels of motivation. Is quick to grasp new ideas and concepts and to develop innovative and creative solutions to problems.

Has vast experience of working with students in education. Possesses excellent interpersonal communication skills and the ability to develop and maintain good working relationships. I feel that I have excellent communication skills and have and enjoy working with different people each day.

I pride myself on providing the best customer service that I can and I like to make sure that my customers come back because of the experience they have had.

Current role; Remote Receptionist;

I currently work as a Receptionist at Reception HQ, providing remote reception and administrative support to a range of businesses. My role involves handling incoming calls, managing customer enquiries, taking accurate messages, and ensuring a professional and friendly experience for every caller. I use various systems to manage calls efficiently while delivering excellent customer service and supporting the day-to-day operations of our clients.

Part time at Dhu Healthcare (2023-05 – Present)

• Answering calls, completing assessments, excellent customer service, dealing with difficult calls, meeting targets and adhering to policies, having good time management, multitasking

Cleaning Supervisor at Chesterfield Football Club (2019-04 – 2023-12)

Permanent

• Unlocking the stadium, making sure all tasks were complete before the start of the day or matches, Making sure laundry was complete before players arrived, Organising each function room for the plan of the day, cleaning offices and outside areas

Receptionist Administrator at Automotors (2015-01 – 2017-08)

Permanent

• Organising paperwork, dealing with sales and bookings for repairs, making sure everything was organised ready for cars to be collected, making sure admin was complete ready for taxes, updating the website for sales & offers, organising rotas

BTEC in Maths – Chesterfield College (2013 – 2013)

BTEC in English – Chesterfield College (2013 – 2013)

Level 2 Customer Service

Level 2 Children, Young / Vulnerable people