Chloe Roberts

Empathetic individual with impeccable customer service and interpersonal skills. Works well under pressure with savvy time management and prioritisation. Strong resilience and active listening skills.

Carer at Homescare ltd (2025-07 – 2026-01)

Contact person: Emma Field: 07368 923042

Carer at Christie's Care (2023-04 – 2025-05)

• Monitoring clients health, behavioural and physical changes, promptly reporting.
• Provided clean, hygienic environment for residents by performing routine cleaning and maintenance tasks.
• Incontenence, Medication.

Retail Store Manager at Oggi Activewear (2020-05 – 2023-03)

• Opening and closing of the store
• Merchandising
• Managing social media at Oggi as well as their online shop
• Photographed products for sale, posting pictures via social media to increase visibility

Retail Store Manager at Cape Coffee Beans (2013-04 – 2016-05)

Part-time position: e-commerce, running online coffee business and delivering coffee all over SA.

• Liased directing with customers to meet needs and maintain satisfaction.

Retail Store Manager at Italian Lifestyle ( Saeco Coffee Machines) (2013-04 – 2016-05)

• Managing the shop in all aspects
• Banking
• Stock Control
• Events
• Answered customer questions and addressed any complaints in timely and courteous manner

Store Manager at Endangered Wildlife Trust Shop (2013-01 – 2013-12)

• Running of shop
• Organising events
• Trained and supervised team to deliver on store sales targets
• Delivered quality servies with friendly and professional demeanour

Assistant Retail Manager at Drifters Outdoor store (2010-01 – 2012-12)

• Running shop
• Stock control
• Training staff

Store Manager at Moutain Mail Order (2009-01 – 2010-06)

• Stock control
• Ordering stock with suppliers
• Forecasted sales performance to efficiently budget and order stock.

Store Manager at Cape Storm (2004-04 – 2009-09)

• Running overseas shop
• Running annual sale
• Training staff
• Resolved complex customer enquiries, disputes and complaints
• Building good relationships with customers and suppliers