Design systems coordinator
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I am a passionate person that can work well with others or individually. I love nature and the great outdoors.
Victoria Plum – Kingston Upon Hull March 2022 to Present
Manage and coordinate daily workload for the offshore design team
Assisted with the implementation of new design software into the business
Keep up with changing business needs of stock and trends
Create spreadsheets for website stock to make sure software data is up to date
Work with external companies, senior management and other departments to implement the new software and make sure everything runs smoothly
Present design ideas to external companies, senior management and other departments
Assist with updating processes for implementation of new software systems across the business
Victoria Plum – Kingston Upon Hull March 2021 to February 2022
Excellent knowledge of Victoria Plum product ranges
Manage and coordinate daily workload for the offshore design team
Make changes to processes to help the business run more smoothly
Make and add CAD models to keep software up to date
Check over designs from Offshore team to make sure these are five-star designs for stakeholders
Meet production and performance targets to ensure customer service levels are achieved
Victoria Plum – Kingston Upon Hull March 2020 to February 2021
Interpret customer briefs to plan and design inspirational bathrooms using 2020 Fusion CAD software
Excellent knowledge of Victoria Plum product ranges
Liaising with colleagues on designs and customer amendments
Update customer profiles with amended designs
Deliver five-star designs to all stakeholders
Meet production and performance targets to ensure customer service levels are achieved
B&Q - Kingston upon Hull May 2018 to 2020
Design kitchens and bathrooms for customers using CAD software
Ring customers to organise appointments, answer queries regarding products and orders
Daily multi-tasking with customers, colleagues, orders and stock
Update customer profiles on system to ensure correct information is logged
Complete customer orders for delivery and collection
Deliver five-star service to all stakeholders
Working within various other departments as and when required
B&Q – Lincoln May 2016 to 2018
Maintenance of indoor and outdoor plants and merchandise
Good understanding and knowledge of plant care for giving advice to customers
Merchandise compost, gravel, stonewares
Provide excellent Customer Service for all customers
Creating orders for larger items for customers
Loading and unloading products delivered to store
Sales Assistant (Christmas temporary role)
Lush Fresh Handmade Cosmetics – Lincoln September 2016 to February 2017
Merchandise and replenish stock on various departments within the shop
Provide five-star customer service to all customers and colleagues
Work as part of a team and on own
Keep work area clean and tidy
Good knowledge of products and ingredients
Sales Assistant (Christmas temporary role)
Lush Fresh Handmade Cosmetics - Lincoln September 2015 to January 2016
Merchandise and replenish stock on various departments within the shop
Provide five-star customer service to all customers and colleagues
Work as part of a team and also on own
Keep work area clean and tidy
Good knowledge of products and ingredients
BA Hons – 2:2 in Media Production
University of Lincoln – Lincoln September 2013 to May 2016
DDM – Media Studies
Wilberforce College - Kingston upon Hull September 2011 to May 2013
