Chloe Wood

I am an enthusiastic and reliable individual with a strong work ethic and experience in a range of areas, including health and safety, customer service, and team coordination. In my past roles, I have developed a good understanding of emergency response, equipment management, and maintaining high standards of cleanliness, while working effectively in high-intensity, fast-paced environments. In my previous jobs, I have consistently provided excellent customer service, showing calmness and empathy when dealing with customer complaints or queries.

I always aim to create a welcoming and friendly environment where customers feel heard and valued. I enjoy building positive working relationships and meeting new people in the workplace. I am always willing to learn new skills and take on new challenges, and I am excited to contribute to the success of the business while continuing to develop my experience.

Leisure Assistant / Operations Assistant - David Lloyd Leisure

(2025-12 - 2026-03)

• Inspected fire safety provision, fire exits and equipment to determine safety and security of facility, increasing preparedness for urgent situations.
• Monitored cleanliness and organisation of assigned areas, addressing any issues immediately.
• Coordinated with team members effectively to manage peak times and special events.

Store Colleague - Asda Dyce

(2025-10 - 2025-12)

• Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
• Kept shelves neat, clean and organised through visual merchandising.
• Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
• Built and maintained positive relationships with customers to encourage repeat business.
• Collaborated with team members to achieve target results.

Leisure Assistant - Moray Council - Keith swimming pool

(2023-11 - 2025-08)

• Ensured compliance with all regulatory requirements, including hygiene and licensing laws.
• Participated in training new staff, sharing knowledge and best practices for service excellence.
• Stayed up-to-date on first aid best practices to react quickly during emergencies.
• Minimised accidents by instructing proper use of recreational equipment.
• Arranged sufficient equipment and space to accommodate group size.
• Examined safety conditions to determine emergency action plan, minimising security risks.

Leisure Assistant - Aberdeenshire Council - Huntly swimming pool

(2024-10 - 2025-08)

• Monitored cleanliness and organisation of assigned areas, addressing any issues immediately.
• Maintained vigilance during lifeguard duties, reducing accidents and injuries with proactive warnings.