Chloe Wynn

I am hard working, punctual, and have good time management skills. I have a strong willingness to learn, am self-motivated, and a team player, but also an independent worker. I enjoy a challenge and like to achieve goals.

I have always been willing to adapt to change and really enjoy experiencing new things. I am continuously trying to better myself and learn as much as I can when I can. Having an excellent memory and strong focus, I tend to pick up skills very quickly.

I offer outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Confident in providing excellent customer service thanks to exceptional people skills and dedicated work ethic.

Experienced in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.

COMMUNICATIONS APPRENTICE - Royal Fleet Auxiliary

(2025)

As a Communications Information Systems (CIS) Apprentice within the Royal Fleet Auxiliary, I support the operation and maintenance of maritime communications and information systems in an operational environment. My role includes radio communications, GMDSS procedures, satellite communications and IT systems, while ensuring reliable and secure communication between the vessel, shore establishments and other maritime units. I also develop my technical skills through practical training and formal apprenticeship study, working effectively under pressure and following strict operational and safety procedures.

ASSISTANT MANAGER - The Quayside Inn - Falmouth

(2023-03 - 2025-01)

As the assistant manager at The Quayside Inn, I carried out all the essential tasks of a general manager, I ordered the supplies for the bar and kitchen, delegated tasks to other members of staff, ensured that the pub ran calmy and efficiently and always provided excellent service to the public. I underwent my training to become a general manager through Greene King and hope to inflict this on future roles.

GENERAL MANAGER - The Blue Lion - London

(2022-03 - 2023-03)

At The Blue Lion, I started to develop my experience as a manager, I have been given some great opportunities to lead by example and teach a young group of people the ins and outs of pub life. As a general manager, I carried out the morning and evening cash up. I created the staff rotas and gained experience in more admin-related tasks.

I also partook in the ordering of supplies for the pub and kitchen, then handling the deliveries correctly when they arrive. I also ran the day to day in the front of house and bar area, ensuring all cutlery was clean and polished, the coffee machine was thoroughly cleaned and ready for the morning. I also gained experience in cellar management, from stock control to line cleaning.

ACCOUNTS PAYABLE ASSISTANT - TEMPORARY WORK - Fugro GB - Falmouth

(2022-03)

At Fugro, I worked alongside a small group of people where we were focused on the invoicing and processing of payments to our suppliers. I oversaw a large group of suppliers which I spend my time communicating with to let them know our payment dates and to discuss our invoices with them. I partook in daily teams meetings to pass over information to our team in Scotland, this was to make sure we were all prepared for our payment runs.

SALES LEDGER ADMINISTRATOR - TEMPORARY WORK - Westcountry Fruit Sales Ltd - Falmouth

(2021-10 - 2022-03)

At West Country fruit sales, I spent my time responding to inquiries via email and telephone. I sorted through invoices and statements and sent over 800 invoices and statements a week via post and email to a very large group of accounts. I spent my time organising and filing different paperwork which spans from cash takings to the information of our drivers who deliver out supplies to different businesses.

I managed to pick up the ins and outs of this job in the space of 3 weeks, I was confident in talking to our customers and believe that I built a very good rapport with a big sum of them.

BARISTA – SHIFT LEADER - Caffè Nero - Falmouth

(2020-02 - 2021-10)

At Caffe Nero I underwent full barista training at a very high level and could produce excellent coffee consistently. I very much enjoyed the fast-paced environment and was always looking for ways to improve my skills there. Whilst there I also had experience in till management and stock control.

Full health and safety training was provided and a course in food hygiene was taken. I developed my skills there to be able to continuously produce excellent coffee. As a barista, I loved being able to interact with the public and provide brilliant service to all the regular customers and the new.

I would always go above and beyond to make sure each customer was satisfied.

CAFE MANAGER - Yummy Scrummy Bakery - Saint Ives

(2019-07 - 2020-11)

My position at yummy Scrummy was during the summer season which was a very fast-paced time. I took over the cafe whilst the original manager was absent. I worked over 45 hours a week and often took on extra shifts.

I took on many responsibilities to help ensure the cafe ran smoothly throughout the summer season. I implemented several ways to ease the stress on my staff during this time and made work a fun and challenging time for everyone. I took care of all the ordering systems in place and took care of the kitchens tasks.

During my time here I also learned many things to help me with management and how to better myself through customer service. I also learned all about food hygiene and health safety, it was important for me to keep up incredible hygiene levels. I was efficient in delegating and time managing which made my time at the restaurant smooth.

ADMINISTRATOR/PERSONAL ASSISTANT - Penelope Buckley

(2018-10 - 2019-07)

I have previously worked as a Personal Assistant and administrator for Mrs Buckley and her business. Duties included managing the segments of her business and personal diaries. Organizing her household, helping organize events, handling household bills, running errands, coordinating her child’s after-school activities and schoolwork, and any other duties required of me.

I would assist her with emails and telephone calls, I would also organize meetings with large companies that she was interested in doing business with. I processed all her invoices and kept her up to date of everything on time.

SALES ASSISTANT/ASSISTANT MANAGER - Carphone Warehouse - Falmouth

(2016-08 - 2018-10)

I worked for Carphone Warehouse in Falmouth as an Assistant Manager. This was a sales driven position that required a positive attitude and self-motivation to achieve sales targets. It also required a good level of communication with customers of various ages, to help them understand the numerous choices of mobile phones and the multitude of Data/Telephone Text packages available.

Whilst here I had experience in till management, stock control, supervision of other members of the sales team and sales training also. I was responsible for all window and sales displays. I was a valued member of the team and always gave 100% to any task given to me.

I was awarded employee of the month 6 months consecutively and achieved employee of the year. I was consistently going above and beyond my targets set for me and helped us get to the number 3 spot in the county for the most contracts sold annually.

VOLUNTEER - Ponsanooth - Ponsanooth

I volunteered 2 days a week after college working alongside children aged 3 to 15. We set up games and activities for the children to do. I also volunteered at a church for a group that were for teens aged 14-18. These two clubs were to encourage more children to get active and to give the older people time to perhaps focus on their studies or just to mingle.

CERTIFICATE OF HIGHER EDUCATION - SCIENCE - Open university (2020 - 2022)

DIPLOMA - MEDICAL SCIENCE - Truro College (2016 - 2017)

DIPLOMA OF HIGHER EDUCATION - GRAPHIC DESIGN - Art & design - Truro (2016 - 2017)

GCSE - Penryn College (2015 - 2015)