Commissioning Engineer at GVAV Ltd (2024-11 – 2025-11)
Setting up and configuration of hardware and switches for control and AVoIP, including Dante and AES67 audio flows. Utilising Audio Visual Remote Management tools to manage AV systems. Resolving problems with incomplete or uncertain information using analytical and logical methodologies. Communicating technical issues clearly to non-specialists.
- Setting up and configuration of hardware and switches for control and AVoIP, including Dante and AES67 audio flows (IP configuration, device setup, etc)
- Sign off on systems after commissioning to ensure functionality and readiness from higher education to government operation clients
- Utilising Audio Visual Remote Management tools such as Crestron, Qsys, or similar platforms to manage AV systems
- Resolving problems with incomplete or uncertain information, applying analytical and logical methodologies
- Manage and ensure issues are addressed through to resolution
- Communicating technical issues clearly to non-specialists, ensuring understanding and customer satisfaction
Level 2 AV Technician at LinkLaters London (2023-10 – 2024-08)
Operation of the auditorium theatre control systems and commissioning on-site installation experiences within a range of equipment. Installing and troubleshooting VoIP audio-visual systems. Programming touch panels including firmware updates.
- Operation of the auditorium theatre control systems and commissioning on-site installation experiences within a range of equipment – QSC (designer & hardware), Dante, Barco, TriCaster, Extron & Crestron
- Installing and troubleshooting VoIP audio-visual systems, including Polycom, Crestron NVX hardware, programming touch panels including firmware updates (using a virtual machine / Jumpbox)
- Proficient with helpdesk ticketing solutions such as ServiceNow & Zendesk
- Troubleshooting user issues with Zoom, Google Meets, WebEx meetings
- Proficient with the Windows operating systems and the Office 365 suite
- Specialist knowledge of macOS and Apple devices
- Competent with cloud storage solutions such as OneDrive & SharePoint
Live Event Technician at Imperial College (2023-08 – 2023-10)
- Installing a variety of technical equipment, including single and multiple camera rigs, remote-control PTZ cameras, and mobile mountings
- Risk assessing with contracted staff and production colleagues
- Troubleshooting during live streaming (recording, technical & production issues)
- Outlining and identifying signal paths and connectivity with knowledge of audio & video system designs management (Sennheiser, digital/analog mixing desks etc)
- Usage of Livestream Studio, OBS, Sony Camcorders, BlackMagic & more
Live Stream Director & Technical Assistant at Mangembo (London) (2010-06 – 2023-08)
- Coordinating and managing the entire production setup, including training junior support and media interns
- Vision mixing - making real-time decisions on camera, transitions, and visual effects
- Identifying and resolving problems to minimize disruptions and keep the broadcast running smoothly when technical or logistical issues arise
- Programs; Wirecast, OBS, vMix, Zoom, YouTube Studio
Technical Support, Broadcast Media at Endeavour Streaming (2018-01 – 2019-08)
- Signal acquisition and encoding both video and audio feeds to be distributed to live video substitution and editing tools
- Escalating video, audio, and technical issues to appropriate parties using JIRA - a reporting system, within a timely fashion
- Coordinating with stakeholders
- Monitoring several 24/7 live video streams and linear channels
- Providing on-site and remote desktop support to provide basic troubleshooting steps
Digital Content Producer / Video Director at CKFrmDay Ltd. (2019-04 – Present)
- Expert knowledge of the Adobe Creative Suite (Premiere Pro, After Effects & Photoshop predominantly)
- Project management & sub-contractor/vendor management
- Transforming client briefs into visual products i.e., social media campaigns, branding material, hero content and more
- Utilising in-depth understanding of digital cinematography and expertise in lighting, multi-camera operation, and post-production editing
