Chris Collins

A customer focused professional person looking for work in a public facing role, very friendly, polite and approachable, and able to work with people at all levels to ensure they receive excellent customer service, strong communication skills and understands the importance of maintaining good customer relations, a very understanding and non judgemental person who understands safeguarding procedures and confidentiality policies, able to act with tact and sensitivity when dealing with difficult and challenging situations, versatile and ready to take on new challenges in work.

Willing to relocate to: Newton Abbot - Teignmouth - Dawlish

Senior Cleaner/Shop Assistant - Atalian Servest/morrisons/ocs - Teignmouth

(2020-07 - 2026-06)

• Collecting litter from outside of the store and checking the store for spillages and general tidying
• Checking the toilets and cleaning the kitchen and toilets upstairs
• Using the cleaning machine to clean spillages or dirty marks in the store or in the warehouse
• Wiping down the fridge freezer handles and the front bins and the amazon lockers and the toy car and the telephone and the national lottery stand and the carpet cleaner stand and coinstar and photo booth
• Mopping and cleaning the milk area so that it is clean and professional
• Checking and sweeping the car park edges
• Emptying the bins at the front and side of the store and putting new bin bags before the end of shift
• Sweeping the stairs that goes up to the managers office and toilets and canteen
• Emptying the bins in the upstairs staff toilets and canteen and putting new bin bags in and taking it in the yard and putting it in the big bins
• Sweeping and cleaning the yard to make it clean and tidy
• Cleaning the sluice area and the cleaning machine after every use and making sure its in perfect condition for the cleaner on the next shift
• In communication with customers and staff on a daily basis

Juror - Southernhay crown court - Exeter, Devon

(2024-05 - 2024-07)

I was a juror in a long court case at southernhay crown court in Exeter, I was part of a jury team of 12 which lasted 10 weeks as a whole, the experience was mixed emotions

Stockroom Assistant/Sales Assistant/voluntary - Sue Ryder - Teignmouth

(2019-10 - 2020-07)

• Taking out old CDs and DVDs and books and restocking new ones on the shelf
• Labelling them and greeting customers
• Putting labels on clothes and marking them and putting them out in the shop floor
• Taking money and cheques from the shop to the bank
• Working on the till
• Taking leaflets around the town centre and going around shops and trying to get volunteers to help out in the charity shops
• Doing a bit of cleaning around the shop to make an impression on customers

Room Attendant/Housekeeper - Cliffden Hotel - Teignmouth

(2019-11 - 2019-11)

I'm cleaning rooms and making beds and making rooms looking respectful for guests arriving on a day trial basis and did a couple more shifts but was unsuccessful during this period

Retail/Warehouse Assistant - Cats protection charity shop - Teignmouth

(2019-10 - 2019-11)

• Using the till
• Steaming clothes and hanging up stock and putting them out in the shop
• Dealing with customers queries
• Tagging clothes
• Doing a bit of cleaning to make an impression on customers in the community

Voluntary Worker / stockroom/ retail assistant - THE CHILDREN'S SOCIETY - Teignmouth

(2019-10 - 2019-11)

• Steaming clothes to get the creases out and put them out on the shop floor
• Putting tags in clothes
• Greeting customers
• Sticking labels on DVDs and books and CDs
• Hanging clothes in the stockroom
• Doing a bit of cleaning around the shop to make a good impression to customers in the community

Bar Staff / hospitality kitchen porter - EXETER CITY FOOTBALL CLUB - Exeter

(2019-08 - 2019-09)

Trial period on the 31st of August, the job role is serving drinks and talking to customers as well as using the tills at the red square bar at the football club.

Postal Worker - Professional peoples group/royal mail - Teignmouth

(2019-06 - 2019-07)

Sorting out mail, letters and parcels and putting in them in order for the postman to collect to take around to the right addresses on a temporary basis

Night time care assistant - St Benet's care home - Newton Abbot

(2018-09 - 2019-04)

I was a night time assistant looking after 27 residents with personal care and I also have been in the care industry for over 18 years. I also helped to prepare and serve breakfast to the residents, other duties included writing up night records of all residents in the care plans and answering the telephone from family members and other health care professionals to staff members who may have phoned in sick.

• Doing 2 hourly checks overnight to see if the residents are clean and dry
• A resident fell over out of bed during the night and I phoned 999 and got the ambulance out and stayed with them until the ambulance team came and checked on her which was a two hour wait

Home / domixilary Care Assistant / care homecleaner - Saffron care ltd/ glenkealey residential home - Teignmouth

(2013-04 - 2018-09)

I was a night time care assistant and day time care assistant and cleaner in the care home, I also kept detailed records and liaised with other healthcare professionals and family members, i also maintained high standards of cleaning in the care home as well as a domixliary carer going around clients homes and maintaining the professional care they respect and deserve, had regular manual handling and health and safety training

Care Assistant/ cleaner for the Elderly days / nights / temporary night shift leader - South West Care Homes - Newton Abbot

(2005-04 - 2013-08)

Looking after older clients in the care home. This included end of life care, administering medications and using hoists and transfer aids to move unmobile residents from bed to chair or wheelchair from one room to another and also providing personal care and temporary night shift leader for one night shift with an agency worker.

• Writing down documents in the care plans during the end of a day shift or a night shift and sometimes giving a handover to the person thats going to be in charge of the next shift
• Checking the residents laundry to see if it is clean and dry and putting them in the correct baskets and taking them into the residents rooms and putting them in the right draws
• Putting in clean glasses and jugs of juice or water in each and every residents rooms
• Giving residents their dinner, breakfast or tea in the dining room or in their rooms if they do not want to eat in the dining room
• Doing activities for an hour in the afternoon
• Taking a resident out an hour before shift to the wetherspoons in newton abbot for lunch and a drink
• Answering the phone to other health care professionals or family members or the owner of the home if he is coming to visit
• Regular health and safety and manual handling training on a regular basis

Care Assistant - days - Forde park care home - Newton Abbot

(2005-05 - 2005-06)

Looking after older people in the care home with washing and dressing and other daily tasks and update daily records in the care plans before the end of the shift and answer the telephone and communicate with other health professionals and family members

Care Assistant -days - Palm Court Nursing Home - Dawlish

(2005-04 - 2005-06)

• Looking after older people but helping out with their daily routine
• Doing the care plans before shift ends
• Showing professionals or family visitors in and getting them to sign the signing in book
• Taking them to their family member of resident that they need to see, either dining room, lounge, resident room etc.
• Answering the telephone to a fellow professional or family member
• Serving and taking out dinner, breakfast and tea to residents in the dining room
• Taking out dinner, breakfast and tea to residents who don't want to eat in the dining room
• Relaying the tables and collecting dinner, breakfast and tea trays for residents who eat in their rooms

Care Assistant - Ashdown residential home - Teignmouth

(2005-04 - 2005-06)

Looking after older and autistic adults in a residential care home and dealing with personal care on a day to day basis, i would also be responsible in taking a couple of residents into town and have a drink or an ice cream and doing activities in the home

Care Assistant days / nights - Glendaragh nursing home - Teignmouth West

(2001-04 - 2005-04)

• Looking after older clients in the nursing home with their daily needs
• Using hoists and transfer boards and slings while moving residents that have little weight or no weight bearing
• Serving and giving residents their breakfasts, dinner and tea in the dining room and also in the residents who wants to eat in their own rooms
• Doing care plans before the end of a day shift or night shift
• During the night shift doing two hourly checks to check the residents that they are clean dry
• Getting the residents who want to get up washed and dressed and either stay in their rooms or down to lounge or dining room for breakfast
• Changing sheets and making beds
• Doing activities with the residents in the lounge
• Putting laundry away in the upstairs and downstairs laundry cupboard
• Taking takeaway orders on the phone from residents and senior staff and then walking down to the takeaway and collecting the food
• Cleaning the commodes in the sluice machines or filling a bath tub full of water cold or warm in bleach
• Separating 25 commode pots and putting them in the tub to soak
• Emptying yellow pad bags and putting new ones in and taking the full ones into the yellow bins and locking the bin up
• Doing health and safety and food hygiene and manual handling training

NVQ level 2 - Business enterprise, leisure and tourism (in health and social care) - Exeter college (1999-09 - 2001-04)