Chris Nurse

A highly experienced security and facilities management professional with over 30 years of operational, commercial, and leadership experience within the private security and facilities management sectors. Proven track record in business development, operational management, client relationship management, and service delivery across a diverse range of industries. Recognised for developing strategic partnerships, implementing compliant operational frameworks, and delivering high-quality security and support services through both employed teams and specialist supply chains.

Combines strong commercial awareness with a practical, hands-on approach, ensuring clients receive effective, compliant, and cost-efficient solutions. Extensive knowledge of security operations, facilities management, risk management, compliance, and industry best practice.

Director - Goldbourne Strategy Limited - UK

(2019-05)

Founder and Director of a specialist security services consultancy providing security and support solutions throughout the UK.

• Deliver cost-effective and compliant security solutions through a carefully selected and managed supply chain.
• Provide a range of security services including: Uniformed Security Guarding, Door Supervision, CCTV Monitoring, Mobile Patrols, Key Holding & Alarm Response, Close Protection, Residential Security.
• Develop and maintain strong client relationships across multiple sectors.
• Ensure compliance with all relevant legislation, industry standards, and client requirements.
• Manage operational planning, contract delivery, and quality assurance processes.
• Undertake specialist Close Protection and Residential Security assignments within the UK and internationally.

Director - On Call FM Services Limited - UK

(2019-04 - 2023-12)

Responsible for the strategic development and delivery of facilities management services across the UK.

• Delivered hard and soft FM services through a national supply chain.
• Managed supplier performance and service delivery standards.
• Ensured compliance with Health & Safety legislation and client-specific requirements.
• Developed long-term client relationships and secured repeat business opportunities.
• Oversaw operational delivery, contract management, and quality assurance.

Operations Manager - The Next Step – Veterans Transition

(2019-08 - 2020-04)

Responsible for operational management and business development activities supporting specialist security and consultancy services.

• Managed client relationships and business development initiatives.
• Ensured contractual KPIs and SLAs were achieved and maintained.
• Managed security personnel, consultants, deployment schedules, and operational documentation.
• Conducted security reviews, vulnerability assessments, and risk mitigation planning.
• Supported the delivery of specialist security consultancy and Close Protection services globally.
• Worked alongside former military and specialist consultants to deliver bespoke client solutions.

Key Account Manager - Tennals Group FM

(2017-11 - 2019-08)

Managed key client accounts across multiple sectors, ensuring the successful delivery of facilities management and compliance services.

• Primary point of contact for major client accounts.
• Managed reactive and planned maintenance programmes.
• Coordinated services including: HVAC, Electrical Services, Fire Alarm Systems, Emergency Lighting, CCTV Systems, Intruder Alarm Systems, PAT Testing.
• Maintained statutory compliance across client portfolios.
• Identified opportunities for process improvements and service enhancements.

General Manager – Sales & Operations - National Security Network / Alpha Services

(2001 - 2017)

Held overall responsibility for operational delivery, sales performance, business development, and regional management functions.

• Managed nationwide security operations.
• Led and developed Regional Business Managers.
• Maintained compliance with ISO 9001 Quality Management Systems and industry standards.
• Drove business growth through client acquisition and relationship management.
• Oversaw contract mobilisation, operational performance, and service quality.
• Managed recruitment, training, performance management, and operational compliance.

Operations Manager - UK Security / TopSec

(1988 - 2001)

Managed security operations for venues and events across multiple locations.

• Managed staffing, deployment, and rostering functions.
• Liaised with venue management teams and sales departments.
• Ensured operational effectiveness and client satisfaction.
• Maintained workforce performance and service standards.