Catering Assistant
I have over 15 years of experience working in a customer service setting, both in catering and retail. I have 5 years of supervisory experience in a busy Café/Restaurant at Wimbledon. I also have 3 years of Supervisory experience in Retail, working at ModelZone before they closed down.
During my time as a supervisor, I have had experience of stock ordering, managing stock levels, customer service and complaints, meeting sales targets and going the extra mile to provide the best service possible to our customers. I am passionate in everything that I do, and constantly put the customer first to ensure they have the best experience possible, so that they return time and again. I have had experience of managing staff rotas and organising staff training and development during my time as a supervisor at Wimbledon.
As part of my supervisory role, I had to ensure members of my team were all trained and compliant with Health and Safety Legislation and Food Hygiene Standards. I have knowledge of Microsoft IT packages, I am punctual, reliable, have good time keeping and an excellent phone manner.
Catering Assistant - Dyvine Group - Dell Rose Court
(2025-10)
My current duties include preparing food for residents, taking pre-orders, maintaining cleanliness and hygiene standards within the kitchen, ensuring that billing paperwork has been maintained and stock has been ordered.
Catering assistant - McDonald's - Dereham and Haymarket Norwich
(2018-11 - 2025-08)
My duties include serving customers and dealing with any queries or needs they may have. Cash handling, cleaning, taking part in training and also training other members of the team.
Catering Supervisor - Open Academy Norwich
(2018-09)
My duties included cooking and making hot and cold meals and desserts daily for four different schools. I have also had health and safety training, stock taking and cleaning. I had to liaise with the HR departments for all four schools to process numbers for food for the children.
Team Leader/Supervisor - All England Lawn Tennis Club, Wimbledon - Wimbledon
(2013-01 - 2018-08)
I was in charge of staff rotas and training, processing orders and inputting onto the system, plus ordering over the phone/computer. I have also completed a Supervisor Passport Course and an Assistant Management course whilst working at Wimbledon. Before I left Wimbledon, I was in charge of 19 breakout areas for our clients based on site.
I had to maintain and clean all Franke Coffee Machines and clean all the breakout areas. I would be in touch with our clients on a daily basis to make sure all needs and requests were taken care of. I was also in charge of setting up meeting rooms and functions.
Food Service Assistant - All England Lawn Tennis Club, Wimbledon - Wimbledon
(2009-01 - 2013-12)
My duties involved cash handling and card transactions, food handling, stock rotation and customer service. I also had to complete full training in Health and Safety procedures and Food Hygiene compliance.
GCSE - Bishopsford Community School
BTEC National Diploma - art and design - Carshalton College
National Diploma - Fine Art - Carshalton College
Certificate - Introduction to Early Years Educational Settings
