PROGRAMME MANAGER at WELLCOME TRUST (2026-02 – 2026-08)
- Designed AI-enabled analysis frameworks and prompts for organisational planning, enabling the review and synthesis of annual plans from different business functions to support three-year strategic decision-making process.
- Supported the Climate & Health team in developing and embedding exit strategy approaches, including the creation of practical guidance, decision-making tools, and pathways to maximise impact and sustainability at the end of investments and activities.
- Developed a new operating model for engaging expert and technical advisors, including process design, governance considerations, and approaches to identifying and accessing specialist expertise across strategic programmes.
- Managed the implementation of annual planning processes within Monday.com, coordinating updates, governance requirements, and planning activities to ensure alignment with organisational planning cycles and reporting needs.
BUSINESS CHANGE / TRANSFORMATION PROJECT MANAGER at HARRODS (2025-01 – 2026-02)
- Led the Business Change, Training and Communications workstream for a SAP S/4HANA implementation, driving organisational readiness across multiple business functions.
- Delivered end‑to‑end project lifecycle management, including planning, dependency management, risk mitigation and benefits tracking.
- Developed and maintained integrated delivery plans, RAID logs, governance documentation and executive reporting cadence.
- Managed stakeholder engagement across programme leadership, functional leads, SMEs and third‑party system integrators.
- Implemented change readiness and adoption metrics, supporting executive decision‑making and go‑live preparedness.
PROJECT MANAGER at TOTALLY PLC (2024-08 – 2025-01)
- Managed the mobilisation of a weekend NHS backlog-reduction operation, ensuring there was a booking workflow, medical staff, and on-site equipment.
- Overseen the post-launch hypercare phase for a new enterprise HR system rollout.
- Led the corporate consolidation and write-off of multiple subsidiary business entities.
- Governed complex organisational restructuring initiatives with minimal disruption to core business services.
- Launched an intranet innovation program enabling staff to submit business ideas for operational efficiency, featuring incentive prizes for adopted concepts.
SENIOR PROJECT MANAGER at SKY (2024-01 – 2024-08)
- Led on a business change / transformation programme. Developed, integrated and embedded Business as Usual (BAU) processes for a new business unit in Chennai, India
- Ensured the business unit in Chennai was self-sufficient once the program team was disbanded and service acceptances agreed and signed off.
- Revived the project, which was on hold for months. Overcoming the challenge of re-engaging team members and stakeholders to refocus efforts on project objectives.
- Collaborated across multiple business units / countries and engaged with various stakeholders to track progress and align on actions.
- Oversaw the hypercare period of a HR system implementation, tracking issues to ensure they are resolved ahead of transfer to support.
PROGRAMME MANAGER at WELLCOME TRUST (2022-05 – 2023-12)
- Managed a Programme of work that delivered £55m worth of funding towards the development interventions for people with mental health and anxiety disorders.
- Developed a new business change processes and project governance framework aligned to future state TOM, including change control notes, and project tolerances, RAID logs and decision-making forms.
- Conducted change workshops and developed standard operating procedures (SOPs) to facilitate the transition from defunct to new processes.
- Led the delivery of a program related investment (PRI) looking to establish a new Special Purpose Vehicles (SPV) to invest in seed and pre seed companies.
- Managing stakeholders across multiple teams including Finance, Comms, Procurement, Research Funding, Equity Diversity and Inclusion, Lived Experience, Legal, and at CxO level.
TRANSFORMATION PROJECT MANAGER at ASDA (2021-12 – 2022-05)
- Worked on Asda's wholesale transformation programme, responsible for delivering a replacement Dock Scheduling software, moving from legacy Walmart applications to new Blue Yonder / SAP solutions. Budget £2m
- Assumed leadership halfway through the project and brought it back on track by implementing strategic interventions including, establishing new reporting processes, procedures, budget controls and cost management.
- Cultivated and managed third party supplier / vendor relationships with Blue Yonder and SAP, ensuring alignment with the project goals and contractual commitments.
PROGRAMME MANAGER at WELLCOME SANGER (2020-05 – 2021-12)
- Led the full lifecycle of Wellcome Sangers data compliance programme, Delivered projects across the full delivery lifecycle, from discovery and design through implementation and closure, resulting in a green audit rating from PWC, delivering bottom line benefits and business wide process improvements. Budget £3m
- Procured, implemented, and configured a data compliance tool (OneTrust) for capturing records of processing activities, categorizing risks, and mapped over 200 records of processing activities.
- Facilitated change workshops and training sessions to equip employees with the necessary skills and mindset to adapt to evolving business environments.
- Led a cross functional team to develop a new data retention and deletion policy and deletion processes across multiple systems and teams.
- Defined and implemented a Data Protection Impact Assessment (DPIA) process and refined the Data Subject Access Request (DSAR) process.
PROGRAMME MANAGER at INFORMA (2019-03 – 2020-04)
- Successfully assumed leadership of Informa's Data Privacy Programme midway through its lifecycle leveraging stakeholder relationships and proactive management to propel it to completion, achieving the desired outcomes within the specified timeframes.
- Collaborated with stakeholders at all levels to gain buy-in and alignment on the change objectives.
