Christopher Cser

Moved down from London to Stratford upon avon and looking to settle down and find some work.

Founder at FCP Hospitality (2026-03 – Present)

• Run a hospitality staffing and recruitment agency, with full responsibility for candidate compliance checks and vetting before placement
• Manage the full business cycle — client acquisition, candidate sourcing, compliance, invoicing, and brand development
• Business now running sustainably, allowing a return to front-of-house and security-focused work

Opening General Manager at Qibo Skybar – Canary Wharf, Dorsett Hotels International (2025-10 – 2026-03)

• Held full oversight of licensing, health & safety, and staff certification compliance for a new rooftop venue
• Managed the venue's door and security team alongside front-of-house, setting incident and conflict procedures
• Recruited, vetted, and trained the entire front-of-house team, including induction on conflict and incident handling
• Designed SOPs to set consistent service and safety standards across a high-volume venue
• Liaised with contractors, designers, and the wider Dorsett group to ensure the venue opened on brief and on time

Bar Manager → Head Bartender at Jin Bo Law Skybar, Dorsett Hotels International (2017-01 – 2025-10)

8 years

• Acted as Designated Premises Supervisor, holding full licensing responsibility and ensuring ongoing regulatory compliance
• Managed the venue's door and security staff, handling escalated guest complaints, ejections, and incidents in a high-volume late-night environment
• Took ownership of the business end-to-end: operations, finance, people, compliance, and brand
• Supported HR with recruitment, induction, rota scheduling, and performance management
• Delivered staff training on service standards, licensing, and conflict handling
• Represented the department at group-level strategy meetings

Bartender at Radio Rooftop Bar – ME London Hotel (2013-01 – 2017-12)

4 years

• Delivered premium service at one of London's flagship rooftop bars, working late-night shifts in a high-volume, high-standards environment
• Built a strong foundation in guest management and de-escalation under pressure

Barback → Bartender at Novus Leisure (2008-01 – 2012-12)

3 years

• Began career in hospitality at 18, promoted to Bartender within the first year
• Gained broad experience across multiple late-night venues: Jewel Covent Garden, Sway Holborn, and Agenda Fenchurch Street
• Developed a strong work ethic and composure in fast-paced, late-night environments

Secondary education