Christopher Fazakerley

Commercial, marketing and partnerships leader with 18+ years' experience driving revenue growth, strategic key account relationships, and market expansion within complex, regulated and customer-facing environments. Skilled in translating education, events and stakeholder engagement into measurable commercial outcomes — from key account growth and pipeline development to national and international programme delivery. Track record spans sales leadership, marketing execution, budget ownership and cross-functional team leadership at senior and global level.

Seeking a permanent senior commercial, sales, marketing or events management role within a growth-focused organisation.

Global Medical Education Manager at Natus / Otometrics (2022-11 – 2026-01)

Global budget of £85K per annum for educational activities. 75% specialised events for vestibular science, including KOL's from audio-vestibular, neurology, neuro-otology, ENT and physiotherapy. Events specialising in vestibular physiology, vestibular-ocular reflex, otolith dysfunction and rehabilitation. 25% for hearing and diagnostics including auditory nerve dysfunction, ototoxicity, cochlear dead regions and speech-in-noise assessment.

• Lead global engagement and go-to-market strategy across multiple digital platforms, supporting commercial growth, customer retention and brand authority across international markets.
• Build and manage senior partner and key stakeholder relationships worldwide, converting engagement into accredited programmes, high-impact events and commercial influence.
• Own marketing communications aligned to product launches and sales priorities, contributing directly to pipeline development and regional growth targets.
• Partner cross-functionally with Sales, Product, Marketing and Clinical teams to ensure programmes support revenue targets and go-to-market plans.
• Manage global budgets, supplier relationships and performance metrics, delivering scalable programmes with clear return on investment.

National Clinical Training Manager at Natus UK / Otometrics UK (2019-01 – 2022-10)

• Owned UK-wide strategy for training and engagement, leading a national team and delivering accredited programmes aligned to commercial and customer objectives.
• Established and scaled the company's first UK Training Department, building new customer engagement pathways and measurable performance indicators.
• Acted as senior advisor and principal trainer for NHS England and HSE Ireland, building long-term strategic relationships with national stakeholders.
• Partnered with sales leadership to translate engagement activity into increased product adoption, customer loyalty and account growth.
• National Newborn Hearing Screening commercial and training manager, and project lead for Public Health England.

Regional Sales Manager / National Key Account Manager / Marketing Coordinator at Natus / Otometrics (2012-01 – 2019-12)

Annual regional target circa £1.2M, YOY achievements of 105%, 220% (tenders won for Great Ormond Street, Epsom & St Helier and UCLH) and 112%. Awarded sales manager of the year in 2017. Sales manager for S/E including London, based in Buckinghamshire. 80% NHS, 20% private sales.

• Progressed through multiple leadership roles spanning sales, key accounts and marketing, demonstrating sustained commercial performance and people leadership.
• Designed and delivered sales strategies that increased market share, strengthened brand reputation and improved customer retention.
• Led product launches, national campaigns, workshops and events across NHS and private sectors, supporting revenue growth and long-term account development.
• Awarded Sales Manager of the Year (2017) for exceptional commercial results.

Commercial Partnerships Lead / Marketing & Customer Services / Marketing Manager at TripAdvisor / Holidaylets.net / HomeAway / Aqua Cure PLC (2002-01 – 2012-12)

• Commercial Partnerships Lead — TripAdvisor
• Marketing & Customer Services — Holidaylets.net / HomeAway (Rightmove Group)
• Marketing Manager — Aqua Cure PLC
• Built strong foundations in commercial partnerships, customer acquisition, marketing strategy and client engagement within fast-paced, customer-driven environments.

NVQ in Industrial Hearing Screening – British Society of Audiology

TEFL

NVQ in Radio Production – Ariel Trust

GCSEs & AS Levels