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A confident and reliable support engineer with extensive practical experience of working with computers and resolving support issues. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer-based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Nearly 10 years in IT/Customer service
Technical and customer support in Financial sector
Achieved 9 GCSEs at grade of B-C including Maths (C), English (C City & Guilds Level 3 Diploma in Business studies Information and creative technology level 2 Information Communication Technology (ICT) level 2 City & Guilds Level 3 Diploma in ICT Systems and Principles for IT Professionals City & Guilds level 3 Diploma in ICT Professional Competence (QCF
