Cierra Agyeman

Reliable and adaptable student studying Psychology at the University of Cambridge. Experienced in working in a wide range of client facing roles, building strong communication and empathy. Confident in working in fast paced environments and provide excellent customer service.

Sales Associate - Oxfam

(2025-06 - 2025-08)

• Assisted Customers in daily in finding merchandise and making recommendations.
• Handled customer inquiries and resolved issues swiftly.
• Helped to sort and price items, leading to an increase in store revenue.
• Acted as a mentor to new team members, resulting in faster settling in and improved initial performance rates.
• Adhered to store policies on matters such as returns and exchanges whilst maintaining customer needs.

Support worker - St George's assisted accommodation - London, UK

(2024-06 - 2024-08)

• Provided warm day to day support to residents with a range of mental health needs, promoting well being and independence.
• Developed strong interpersonal and communication skills through working with vulnerable individuals.
• Worked collaboratively and maintained accurate records and documentation of incidents relating to resident support plans.

Event Staff - Arc Hospitality

(2023-07 - 2023-08)

• Warmly greeted and assisted customers to waiting areas and assisted when needed.
• Alerted guests of venue rules and reported any incidents.
• Tailored services to bespoke customer requests whilst operating tills.
• Developed strong communication and interpersonal skills through collaboration with coworkers and customers respectively.

BA - Psychological and Behavioural Sciences Tripos - University of Cambridge (2025-10)

A-level - Wallington High School for Girls (2023-09 - 2025-07)

GCSE - Wallington High School for Girls (2018-09 - 2023-07)