Cissi Forsyth

Customer-focused professional with hands-on experience in front-of-house service, customer relationships, team support, event assistance and day-to-day operations. Currently an Assistant Manager at Portman boutiques in Bath, with experience welcoming and supporting customers in busy, fast-paced environments. Confident communicator with strong organisational and multitasking skills, a professional manner and a high standard of presentation.

Assistant manager at Portman boutiques (2023-01 – 2026-01)

• Deliver exceptional customer service and personalised styling advice
• Build strong client relationships and contribute to customer retention and strong sales performance
• Create and maintain merchandise displays and high shop presentation standards
• Stocktaking and day to day shop operations

Event assistant at Rich London PR (2024-01 – 2024-12)

• Supported planning and execution of fashion industry event celebrating represented brands
• Worked with the team on event coordination, guest management, and brand presentation
• Gained experience in fashion marketing and brand communication

VIP host at Zero Zero Nightclub (2021-01 – 2023-01)

• Delivered a high level of customer service while maintaining confident communication and interpersonal skills in a fast-paced environment
• Develop strong organisational and multitasking skills

Front of house at Sub13 (2021-01 – Present)

• Provide excellent customer service in a busy setting and work effectively within a team to support smooth daily operations

BA in Textile design – Chelsea college of arts (UAL)