Cj Smith

A reliable and organised professional with several years of experience in both transport and administration. Skilled in coordinating schedules, managing documentation, maintaining accurate records, and delivering excellent customer service. A strong communicator with excellent problem-solving abilities, seeking a new opportunity where I can contribute my experience and continue to develop professionally.

Travel Coordinator/Receptionist - Tait

(2023-11 - 2025-01)

• Reception duties
• Booking invoices through the Epicor system
• Raising PO's on Epicor
• Arranging travel requests as per employees such as hotels, flights, trains, car hires and taxis etc
• Ordering stationary for office use
• Signing clients in and making sure they are with the according person/people
• Arranging meetings and booking meeting rooms on Microsoft
• Setting in new users on Net2 for access cards (making sure they can get in and around the building)
• Any office admin duties

Transport Planner - Plasmor

(2023-02 - 2023-11)

• Dealing with different truck drivers and planning their days
• Forward scheduling the day before journeys are made
• Ensuring drivers had the correct and necessary equipment
• Keeping in contact with drivers throughout the day
• Planning routes

Customer and Patient Therapy Coordinator - Health & Care at Home

(2020-11 - 2023-02)

Role developed into working with more complex therapies and ordering outstanding medication for patients working closely with my line manager.

• Acting as a point of contact for hospitals, consultants, nurses, patients, and relevant specialist centres
• Ensuring compliance with applied regulations and date protection
• Scheduling medication deliveries and admin

Dispatch Administrator - Dyno Plumbing

(2019-05 - 2020-05)

• Efficiently managing and communicating with engineers throughout the working day to ensure routes were planned and provided to the engineers
• Responsible for dispatching jobs based on priorities and ensuring all relevant equipment was ready for the customer
• Trained on CRM Packages
• Organising parts required for the job to be delivered in a prompt manner
• Filling to ensure accurate records were kept
• Handling customer complaints and conducting first call resolution
• Invoicing documents for customers

Contract Administrator - Pelican Rouge

(2017-05 - 2018-01)

• Acting as the first point of contact for customers who wished to terminate their contract with the business
• Aiding clients with wholesale orders
• Tracking orders
• Credit checking
• Dealing with paperwork
• Organising admin while also helping the finance side of the company too