Clair Hemming

I am a reliable and hardworking professional with over 18 years experience in catering management, customer service and team leadership. I am experienced in administration tasks, including daily paperwork, invoicing, banking, rota planning, overseeing staff meetings and staff training, menu creating and costing. I am looking to change my career into an entry level administration or customer service role, where i can use my organisational and people skills.

I am a quick learner, with basic computer skills, i have a willingness to undertake further training and to learn new skills.

Chef Manager - Housing Plus Group - Telford

(2014-12 - 2026-06)

• Excellent Customer Service Skills.
• Prepared and cooked fresh meals 7 days a week for our customers.
• Over saw meal packages, created specifically for the individual, taking care to get as much information from them eg, any allergens, dietary requirements customer likes and dis-likes.
• Taking payments.
• Administration raising invoices, payroll, staff rotas.
• Team leadership and staff supervisions.
• Staff Training and support.
• Stock ordering, stock rotation, stock taking
• Invoice processing, raising credit notes.
• Accepting Deliveries
• Menu planning and costings
• Time management.
• Rota planning.
• Adhering to company policies and procedures.
• Following EHO guidelines (5 star rating in my kitchen).
• Banking of monies taken.
• Excellent communication Skills.
• Work well as part of a team, but also comfortable to lone work when required.
• Basic computer skills (quick to learn new systems).

Senior Chef Manager - Housing Plus Group LTD - Telford

(2016-01 - 2021-09)

• Supported 11 Shireliving Schemes.
• Managed and supported Chef Managers across the sites.
• Conducted weekly site visits.
• Oversaw Site Compliance checklist completion.
• Completing site invoices when required.
• Updated company policies and procedures, to be rolled out to all schemes.
• Oversaw Chef Managers personal performance reviews.
• Liaised with Senior Management and Scheme Management.
• Liaised with Customers.
• Secured new supplier contracts.
• Provided Chef cover when required.

Chef and Ward Hostess - Sodexo - Wolverhampton

(2010-03 - 2014-11)

• Prepared fresh produce.
• cooked meals for patients and staff.
• Took menu orders from patients.
• Followed company policies and procedures.
• Followed EHO guidelines.

cook - South Staffordshire Council - Wolverhampton

(2008-09 - 2010-10)

• Cooking meals daily.
• Liaising with Head Teacher.
• Daily paperwork.
• Stock ordering.
• Following EHO Guidelines.
• Following Company Policies and procedures.

GCSE - Kingswinford Secondry School, Kingswinford