Claire Devlin

Covid Health Care Assistant/PA - Amazon My Lady Jane Productions - Acton, Ealing

(2022-07 - 2023-03)

Monitoring Team Engine to ensure all 600-1500 cast and crew complete and record their daily test results.
Maintained confidentiality and compliance standards, following strict non disclosure industry agreements, which protect the privacy of all Amazon Executives, Cast, Crew and Production.
Used outstanding communication and interpersonal skills to build positive relationships with clients.
Developed and maintained courteous and effective working relationships.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Used coordination and planning skills to ensure enough medical supplies and equipment on each job. Numbers ranged from 600-1500 people.
Carried out Covid swab sampling and relationship building for high profile Film, Music and TV clientele. Testing numbers from 1 to 1500 patients.
Recorded personal and medical information for each client sample taken.
Provided support to clients and colleagues during this unprecedented epidemic.
Adhering to strict SOP's and Infection control guidelines and policy's.
Stock control and management

Health Care Assistant/COVID-19PCR Tester - Your Doctor Film and Media - Bray, Windsor and Maidenhead

(2020-09 - 2022-07)

Carried out Covid swab sampling and relationship building for high profile Film, Music and TV clientele. Testing numbers from 1 to 1500 patients.
Recorded personal and medical information for each client sample taken.
Provided support to clients and colleagues during this unprecedented epidemic.
Adhering to strict SOP's and Infection control guidelines and policy's.
Stock control and management
Promoted excellent time management to ensure sample collections and drop to the lab were within the clinical timescales.

Cabin Crew/Purser/ Customer Service Trainer - British Airways - London Heathrow, Hounslow

(2001-06 - 2021-01)

Trained crew employees in customer service, food safety and performance requirements.
Maintained current knowledge of company standards and up-to-date food safety regulations.
Led team crew by example, consistently monitoring service quality and accuracy.
Provided regular feedback and developmental feedback on employee performance.
Followed company regulations and rules to promote a safe environment for travellers and employees.
Administered first aid on passengers experiencing medical emergencies, such as stroke and epileptic emergencies.

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