Claire Fennell

Friendly and dependable retail professional with extensive experience in supermarket operations, customer service and team supervision. Skilled in handling transactions accurately, supporting colleagues and creating a positive shopping experience for customers. Known for excellent communication, strong attention to detail, and the ability to work efficiently in fast-paced environments. Committed to maintaining high standards of service while contributing to team success.

Volunteer at British Red Cross (2026-01 – Present)

• Steaming, pricing, hanging and cubing
• Keeping the shop tidy
• Rotating stock and dressing the shelves

Supervisor at Poundland (2010-01 – 2024-12)

• Managed store operations, including cashing up, keyholding and banking
• Supervised a team of 30 (5-6 per shift), ensuring smooth shift operations
• Operated tills providing excellent customer service
• Maintained stock levels and store presentation
• Implemented improvements to store processes and team workflows to enhance efficiency

Checkout Operator at Iceland (2010-01 – 2010-02)

• Provided friendly customer service and accurate till operation

Sales Assistant/Checkout at Superbuys (2008-01 – 2009-05)

• Operated tills
• Assisted customers and maintained stock levels

Café Supervisor at Robin Hill Country Park (2010-04 – 2010-10)

• Managed café operations, including food preparation, till work and cleaning
• Responsible for cashing up and stock replenishment

Supervisor at Somerfield Supermarket (1983-01 – 2005-12)

Started on checkouts; progressed to supervising bakery, café and restaurant. Played a key role in mentoring and developing junior staff.

• Trained new staff on tills and procedures
• Managed cash handling, daily banking and end-of-day reconciliation
• Improved (restaurant) food hygiene rating from Grade 1 to Grade 5

Barmaid at Castle Inn Newport (1990-01 – 1990-12)

Barmaid at Conservative club (1990-01 – 1990-12)

CSE in French – Gaisford High School for Girls (1973-01 – 1978-12)