Supply Chain Specialist at Owlstone Medical Ltd (2022-01 – Present)
Working alongside all teams and liaising with suppliers and with customers to ensure effective inventory management, order management, and timely deliveries across the world to customers and clinical trials
- Manage procurement of goods and services from global suppliers, ensuring timely delivery and adherence to cost and quality objectives.
- Lead sourcing activities for indirect and operational spend categories, evaluating cost, service, risk and contractual terms.
- End-to-end sourcing processes, from requirement gathering and supplier evaluation to negotiation, contracting and supplier onboarding.
- Evaluating supplier proposals and conducting commercial negotiations, service levels and contract terms.
- Collaborate with finance business partners to review profitability and cost alignment.
- Drive ERP (NAV/Oracle) process improvement projects and generate ad-hoc performance reports.
- Coordinate cross-functional stakeholder reviews, aligning operational requirements with procurement strategy.
- Inventory analysis and management.
- Responsible for shipping goods worldwide, including DG & Lithium battery shipments.
- Mentor team members and coordinate weekly stakeholder reviews to ensure all operational needs are met.
Senior Supply Chain Coordinator at Owlstone Medical Ltd (2020-08 – 2021-12)
Working alongside all teams in a start-up environment, and liaising with suppliers and with customers to ensure effective inventory management, order management, and timely deliveries across the world to customers and clinical trials
- Manage product planning schedules
- Procurement of components and services including RFQ, PO placement and management through to delivery
- Contract negotiation
- Use ERP system to manage sales orders, generate ad hoc reports and documentation
- Process implementation, optimisation initiatives and system upgrades
- Document control
- Customer Management
- Managing export and import activities
- Team mentoring
- Weekly meetings with internal stakeholders to ensure all business needs are being met.
- Inventory analysis and management
- General day-to-day administration
Senior LAM Supply Chain Coordinator at Mundipharma International Ltd (2018-03 – 2020-08)
Working collaboratively across teams, suppliers and with customers to ensure effective inventory management, order management, and timely deliveries across the world
- Oversee supply planning and purchasing across multiple product portfolios in the EMEA region.
- Manage demand schedules, monitored inventory performance, and coordinated production planning.
- Deliver monthly KPI reports covering service levels, stock turns, and delivery performance.
- Build strong supplier and customer relationships through regular communication and performance review meetings.
- Support ERP and system upgrades, contributing to improved efficiency in procurement and order management.
- Mentor junior team members and contributed to training and process documentation.
Salon Manager at Pinup Glamour Beauty Therapy (2016-10 – 2018-02)
Managing daily salon operations including purchasing, stock control and budgeting.
Systems Analyst at CSR Ltd/Qualcomm Technologies, Inc. (2013-06 – 2016-02)
- Developing and implementing business systems to support the various business functions and processes.
- Troubleshoot issues working closely with business users, identify root causes and implement solutions.
- Organising and running workshops with business users to define their requirements.
- Field incoming system problems from the business users and resolve system issues.
- Gather and analyse data in support of business needs, proposed projects, and systems requirements across all business areas.
- Project-related responsibilities such as assisting with project plans, organisation of workshops and meetings, producing documentation and organising and executing end-user training.
- Review and analyse the effectiveness and efficiency of the business systems and processes, and develop strategies for improvement.
- Co-ordinate and perform in-depth testing, including end-user reviews, for modified and new systems/solutions and provide other post-implementation support.
Junior Systems Analyst at CSR Ltd/Qualcomm Technologies, Inc. (2010-11 – 2013-07)
- Developing and implementing business systems to support the various business functions and processes.
- Troubleshoot issues working closely with business users, identify root causes and implement solutions.
- Organising and running workshops with business users to define their requirements.
- Field incoming system problems from the business users and resolve system issues.
- Gather and analyse data in support of business needs, proposed projects, and systems requirements across all business areas.
- Project-related responsibilities such as assisting with project plans, organisation of workshops and meetings, producing documentation and organising and executing end-user training.
- Review and analyse the effectiveness and efficiency of the business systems and processes, and develop strategies for improvement.
- Co-ordinate and perform in-depth testing, including end-user reviews, for modified and new systems/solutions and provide other post-implementation support.
Logistics Supervisor at CSR Ltd (2006-04 – 2010-08)
- Supervised logistics operations in the UK and Taiwan, overseeing a small international team.
- Planned and monitored deliveries in coordination with Product Planning and Sales to ensure on-time performance.
- Managed tier-one customer schedules and provided regular KPI and stock reports to management.
- Administered ERP updates, order processing, and system enhancements to improve data accuracy.
- Conducted staff training and annual appraisals; contributed to process and procedural documentation.
- Ensured compliance with company policies and export documentation standards.
Logistics Administrator at CSR Ltd (2004-06 – 2006-04)
Administrative and Logistics Support Roles at Office Angels (Various Assignments) (2000-08 – 2004-05)
Provided administrative, purchasing, and logistics support in multiple business settings.
