Facilities Coordinator - Lorne Stewart PLC
(2025-12 - 2026-07)
Provide comprehensive administrative and operational support to the Facilities Manager and wider facilities team.
- Manage diary scheduling, meeting coordination and workflow allocation.
- Operate the Facilities Helpdesk, acting as the first point of contact for facilities-related enquiries.
- Produce weekly work schedules and allocate work requests across the team.
- Coordinate staffing cover and monitor service delivery standards.
- Arrange meetings, prepare documentation and record meeting minutes.
- Maintain filing systems and electronic records.
- Support contractor management, KPI monitoring and supplier relationships.
- Assist with staff training coordination and compliance activities.
- Monitored contractor compliance, site access requirements and visitor management.
- Answered telephone calls and dealt with visitors, engineers and contractor enquiries.
- Maintained an organised reception area, filing systems, folders and compliance records.
- Ordered parts, PPE, stores items and other site requirements.
- Created and updated spreadsheets, trackers, reports and shared records.
- Supported audit preparation and maintained compliance documentation.
- Produced reports and management information for senior managers and the client.
- Responded to frequent ad-hoc requests from management, engineers, contractors and the wider team.
- Ensured jobs were only closed once all required evidence, permits, photographs and supporting documentation had been received for compliance purposes.
- Prioritised a constantly changing workload, balancing urgent requests, helpdesk enquiries, contractor arrivals and engineer queries.
- Independently researched processes and learned new tasks where structured training was limited.
- Managed administrative support, helpdesk monitoring, contractor coordination, compliance checking, job control, system updates and timesheet processing in a fast-paced facilities environment.
SEND & Inclusion Administrator - Kingsdown School (Axis Education)
(2025-11 - 2025-12)
Delivered high-quality administrative support to the SEND and Inclusion Department.
- Maintained accurate student records and management information systems.
- Coordinated external agency appointments and parent communications.
- Prepared documentation and reports within strict deadlines.
- Supported data collection, compliance monitoring and departmental administration.
Care Coordinator - Voyage Care Ltd
(2024-02 - 2025-03)
- Coordinated staffing schedules and support packages across multiple service areas.
- Managed electronic monitoring systems and workforce planning activities.
- Supported recruitment, onboarding and compliance processes.
- Conducted interviews and assisted with employee lifecycle administration.
- Managed sickness, absence and annual leave records.
- Coordinated meetings, appraisals, supervisions and audits.
- Assisted payroll administration and resolved employee payroll queries.
- Supported complaint handling and employee relations processes.
Employment Advisor - Seetec Pluss
(2022-01 - 2023-03)
- Managed a caseload of up to 80 clients while maintaining accurate records and action plans.
- Liaised with employers, recruitment agencies and external stakeholders.
- Conducted assessments and developed personalised support plans.
- Consistently exceeded performance and service targets.
- Maintained detailed documentation and reporting requirements.
Office Manager - WestOne Electrical Services Ltd
(2019-02 - 2021-12)
- Managed day-to-day office administration and operational processes.
- Coordinated meetings, schedules and documentation.
- Managed invoicing administration and stock control activities.
- Ordered supplies and maintained supplier relationships.
- Ensured efficient administration across business operations.
Self-Employed Business Owner - Claragdolls Ltd
(2016)
- Manage all business administration, invoicing, contracts and customer communications.
- Oversee online sales, marketing and customer service activities.
- Maintain accurate business records and compliance documentation.
Remote Advanced Sales Leader - Avon
(2013 - 2021)
- Led, trained and supported a team of over 35 representatives.
- Managed customer relationships and online sales processes.
- Delivered excellent customer service and achieved sales targets.
Recruitment Branch Manager
Senior Recruitment Consultant
Supported Employment Advisor
Shipping & Receiving Administrator
