Claire Rowe

Reliable Housekeeping Assistant delivering spotless environments and enhancing guest satisfaction. Maintains high standards of cleanliness, improving room turnover rates, and contributing to a positive team atmosphere. Proficient in health and safety protocols, hygiene standards, and work prioritisation.

Seasonal Housekeeping assistant at South Downs Eco Lodge at The Sustainability Centre (2026-04 – 2026-11)

• Safely prepared and served meals, snacks and drinks in accordance with guests requests and in line with health and safety standards.
• Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
• Maintained immaculate cleanliness when performing housekeeping duties and room turnarounds.
• Reported maintenance issues promptly to facilitate timely repairs and enhance guest satisfaction.
• Performed spot-checks on rooms prior to guest arrival, guaranteeing customer satisfaction from the onset.
• Managed inventory of cleaning supplies and stocked trolleys to ensure consistent availability and readiness for housekeeping duties.
• Sanitised bathrooms daily using appropriate cleaning agents to ensure high hygiene standards.
• Adjusted to work schedules flexibly based on hotel occupancy rates to ensure adequate staffing during peak times.
• Assisted in deep cleaning operations to maintain the hotel's aesthetic appeal.
• Collaborated effectively with other team members to achieve optimal productivity levels on busy days.
• Prioritised tasks to consistently meet room readiness upon guest check-in.

Senior hairdresser at Barbers on the Square (2022-05 – 2026-04)

• Demonstrated expertise in cutting techniques for more precise results.
• Promoted latest products and treatments to boost salon sales.
• Managed bookings effectively to accommodate as many clients as possible during peak hours.
• Assisted other stylists during busy periods fostering effective teamwork within the salon.
• Ensured safety standards were adhered to whilst using heat styling tools and chemicals.
• Prioritised hygiene in workstation maintenance keeping client health paramount.
• Built successful, long-standing client relationships, increasing repeat and referral business.