Senior Implementation Consultant - Aptem
(2023-02)
Appointed as Aptem's first-ever Senior Consultant, recognising expertise in apprenticeship operations, strategic transformation, implementation leadership and sector influence.
- Appointed as Aptem's first-ever Senior Consultant.
- Trusted to lead some of the organisation's largest, most complex and highest-profile customer implementations.
- Led a cross-functional transformation programme to redesign and improve the customer journey, enhancing customer experience, operational efficiency, adoption and long-term success outcomes.
- Played a leading role in driving internal AI transformation, embedding AI-enabled ways of working to improve efficiency, scalability, communication and delivery.
- Partner with organisations to prepare for inspection against the new Ofsted framework, supporting leaders to strengthen curriculum intent, quality assurance, learner experience, operational governance and inspection readiness.
- Specialist in inclusion and learner-centred delivery, supporting organisations to identify barriers to participation and embed inclusive operational practices.
- Support providers delivering electrical, engineering, construction and other trade-based apprenticeship standards, helping organisations redesign curriculum models, strengthen quality assurance, improve compliance performance, optimise learner journeys and prepare for inspection activity.
- Recognised for rapidly diagnosing and resolving complex apprenticeship delivery challenges, transforming underperforming operational models into scalable, compliant and high-performing apprenticeship provision.
- Deliver strategic consultancy and executive workshops to senior leadership teams focused on transformation, operational redesign and apprenticeship growth.
- Regularly represent Aptem as a national speaker at conferences, customer events and sector forums on apprenticeships, digital transformation, AI and operational excellence.
Head of Apprenticeships – Corporate & Commercial - Hull College
(2022-01 - 2023-12)
Joined during a period of significant organisational change within a complex and challenging operating environment.
- Implemented a new management structure to improve accountability, performance management and operational oversight.
- Developed and embedded a curriculum quality framework aligned to apprenticeship performance, learner outcomes and Ofsted expectations.
- Established a comprehensive reporting structure to improve visibility of learner progress, compliance performance and operational risk.
- Led improvements to the Quality Improvement Plan (QIP), strengthening organisational readiness for inspection activity.
- Diagnosed and resolved significant data and reporting challenges across apprenticeship provision.
- Designed and implemented a master apprenticeship reporting framework, bringing together operational, curriculum, compliance and funding information into a single source of truth.
- Improved alignment between learner data, Smart Assessor reporting, ILR compliance requirements and performance monitoring.
- Led operational preparation and delivery during Ofsted monitoring activity.
- Delivered significant new business growth while simultaneously driving operational improvement and quality enhancement.
Apprenticeship Manager - IODA Limited
(2021-01 - 2022-10)
Responsible for strengthening governance, quality, curriculum and operational performance across apprenticeship provision delivered predominantly to NHS Trusts and Local Authorities.
- Designed and implemented an apprenticeship governance framework to strengthen accountability, quality assurance, compliance oversight and operational performance.
- Led the organisation's Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) processes, embedding continuous improvement and inspection readiness activity.
- Developed scalable curriculum and delivery models to improve consistency, learner experience and operational efficiency.
- Designed and launched Level 7 leadership and executive apprenticeship programmes as part of a commercial growth strategy, expanding provision into senior leadership and executive markets.
- Supported revenue growth through the creation of higher-value apprenticeship pathways aligned to NHS and Local Authority workforce development priorities.
- Improved apprenticeship funding compliance, curriculum quality and learner outcomes through enhanced operational controls and quality frameworks.
- Implemented Bud LMS and performance reporting frameworks to improve visibility, performance monitoring and decision-making.
- Worked closely with senior stakeholders across NHS Trusts and Local Authorities to align apprenticeship provision with organisational workforce development objectives.
- Supported operational improvements contributing to successful Ofsted outcomes and strengthened quality assurance processes.
Relationship Manager – Major Contracts - Wakefield College
(2019-01 - 2021-01)
- Managed major levy employer contracts and commercial partnerships.
- Delivered significant new business income growth.
- Introduced online AEB delivery models.
- Supported apprenticeship growth and employer engagement strategies.
Centre Manager & Lead Tutor - Skill Force
Head of Year & Safeguarding Lead - SPTA Academies
Director of Education - The Living Well Trust
Account Manager / Curriculum Developer - ASDAN
