Talent Acquisition Coordinator - UK Biobank (non-profit charity)
(2023-02)
Support People & Development activity across recruitment, onboarding, HR admin, and wider organisational processes in a large, multi-site environment.
- Mailbox management for HR, Recruitment, & Learning queries, using judgement to respond, signpost, or escalate as needed.
- Posting & checking job adverts on internal and external platforms.
- Managing recruitment through accurate, timely ATS updates and record-keeping.
- Scheduling interviews & coordinating logistics with candidates and hiring managers.
- Supporting hiring managers with process guidance & ATS usage.
- Ensuring compliance updating SOP's & internal policies in line with GDPR, and employment legislation.
- Generate reports and metrics to optimise recruitment processes and drive continuous improvement.
- Tracking KPIs, candidate activity, budget spend & interview pack data.
- Contribute to People & Development projects, employer branding & systems improvements.
- PO processing, orders, invoicing, contractor payments, and recruitment budget monitoring.
- Recruitment events, produce materials for job fairs and internal campaigns.
- Full recruitment lifecycle for 136 people in 2025 with a cost avoidance of £813,000.
- Delivery of leadership programmes for ~80 participants, including logistics and branded materials.
- Delivered a 150 in-person staff consultation event, managing full logistics and branded materials.
- Coordinated senior-level recruitment for four Director roles, managing timelines, interviews, and travel logistics.
- Enhanced recruitment operations through spend tracking, supplier onboarding, and feedback analysis.
Study Administrator - UK Biobank (non-profit charity)
(2022-12 - 2023-02)
Administer the UK Biobank Imaging Project's Incidental Findings process, maintaining accurate records, escalating issues, and drafting participant correspondence. Coordinate all staff travel and accommodation for training, site visits, and conferences.
- Processed and verified 300+ travel expense claims bi-weekly, ensuring accuracy and timely reimbursement.
- Managed sensitive participant correspondence (complaints, withdrawals, bereavements) and updated the NHS Odin portal with 100% accuracy.
- Coordinated logistics for 100 study participants & colleagues attending the UK Biobank philanthropic partnership and UK Government £32m funding event at No.10 Downing Street.
- Completed a 24-hour priority mailing of 100 GP letters for the Senior Leadership Team.
- Contributed to colleague engagement as a Social Committee member, helping raise £280 for Macmillan.
PA to Executive Officer - Hewer-White Trust (UK Charity)
(2021-07 - 2022-12)
Provide high-level administrative and organisational support to the Trust Executive Officer and Estates Manager, acting as the main contact for commercial and residential tenants, contractors, visitors, and Board of Trustees, while overseeing financial administration and ensuring smooth day-to-day office operations.
- Managed 4 mailboxes and sensitive information in full compliance with governance and data-protection standards.
- Strengthened organisational systems and procedures, ensuring documentation and workflows were consistently maintained and governance-aligned.
- Digitised and maintained all tenant health & safety records, ensuring timely filing of reports and improving compliance visibility.
- Implemented a digital property management system, migrating all paper files into a compliant central database, improving efficiency and accuracy.
- Coordinated Trustee AGM and Board meetings, preparing papers, taking accurate minutes, and maintaining action logs to support effective governance.
- Maintained preferred supplier list and supplier relationships, supporting smooth procurement and operational continuity.
- Managed IT inventory with external provider and oversaw the setup of the main Trust office.
Company Administrator - Brooktech Maintenance Services Ltd
(2019-07 - 2021-07)
Provide first-line organisational support to 3 Directors and 6 Engineers, coordinating activity across HR, Finance, Service, Sales, Marketing, and IT to ensure smooth operational delivery.
- Coordinate HR processes including DBS checks, contracts, training compliance, onboarding and leaver administration.
- Maintained high-quality organisational data through accurate entry, cleansing, and oversight of client records in simPRO.
- Supported business projects and operational delivery by coordinating logistics, managing diaries.
- Process staff timesheets, expenses and invoicing (Xero).
Quality Assurance Specialist / Clinical Trials Administrator / Office Manager & Executive PA - Premaitha / Yourgene Health
(2015-02 - 2019-07)
Operations Assistant / EA - Robinson Way Ltd
(2014-11 - 2015-02)
Communications & Engagement Manager (UK & Ireland) / Regional Support Manager to Regional Director / Business Support / PA / EA to Regional Directors / Team Lea - Royal Bank of Scotland Group
(2002-09 - 2014-09)
