Claire Wong

Highly skilled laboratory technician with over 30 years' experience in a range of different environments, covering a variety of different sectors, including food, medical, pharmaceutical and education. With a proven track record of offering meticulous attention to accuracy with efficient lab processes, and an ability to communicate technical information accurately in a variety of forms. Changes in personal circumstances and COVID necessitated a temporary move to teaching English remotely.

Lecturer / Assessor for Laboratory Technician / Scientist apprenticeship at IOT - Under NSCG College, Stafford (2025-06 – Present)

• Setting up of the brand new course, writing lessons / lesson plans for level 3 and Level 5 Apprenticeships
• Making sure the lessons cover required
• Attending meetings with businesses, teaching and senior staff whilst also liaising with students
• Setting up one off lessons for students from other areas of the college
• Setting up a brand new laboratory, buying equipment and budgeting
• Organising new suppliers and trying to get the best deal for the college
• Helping other areas with any lessons they may want support with for the area I teach in
• Understanding students' needs and making relevant adaptions such as ADHD

Quality Assurance Officer at Lucideon, Stone (2023-11 – 2025-06)

• Perform internal audits to ISO 17025
• Manage departments for overviews of their calibration schedules for over 1000 pieces of equipment
• Adapt current software (Indysoft) for calibrations
• Provide training for departments such as (GDP) good documentation practise – also implemented a better system for GLP
• Monitor laboratories and check machines, housekeeping and general documentation is up to date
• Raise non-conformances/complete non conformances
• Complete UKAS audit performed once a year
• Deal with customer/in house queries daily
• Arrange, organise and perform external audits requests by customers to check we comply with their needs
• Checking updated SOP's writing SOP's, controlled worksheets, making sure documentation is controlled

Microbiology Technician at T.E.S.T, Theatre & Endoscopy Service Technicians Ltd, Stoke on Trent (2022-02 – 2023-11)

• Testing water samples for Legionella, Pseudomonas, TVC's
• Testing endoscope's to check the efficiency of the cleaning process
• Booking of samples
• Assist with audits
• Plate reading and diagnostic testing

Self-employed English Teacher at Ipalfish.com (2018-05 – 2022-02)

Teaching English to Chinese students ranging from 3 years to adult age in one-to-one sessions using lessons and curriculum provided via the Palfish mobile application.

• Responsible for assessing students and providing detailed reports on students' progress
• Requirement to build a personal client base through the use of trials and selling teaching packages to prospective customers
• Devised additional teaching material to increase students' learning cadence and enjoyment at different age groups

Relocated from Leamington Spa to Newcastle-under-Lyme (2018-02 – 2018-05)

Technical Assistant Microbiology at Campden BRI, Chipping Campden (2017-10 – 2018-02)

Working in the MRAT team, performing environmental monitoring, and processing one off samples for shelf life and microbiological testing.

• Generating planning workload for bespoke microbiology training offered to customers
• Preparation of practical training materials and assisting with various forms of training
• Helping customers understand the importance of food production issues HACCP, hygiene and GMP

Lead Biology Laboratory Technician at Princethorpe College, Warwickshire (2013-10 – 2017-10)

• Daily preparation of scientific teaching material and experiments for teachers
• Complied technician notes for new A-levels and assisted with stock control/ordering
• Regular checking of CLEAPPs for safety standards and updating technicians notes
• Co-tutor responsibilities, assisting children with day to day activities and advice
• Arranging science department timetable, and work cover for teacher absence

Lead Biology Technician at Ashlawn School, Rugby (2012-07 – 2013-10)

• Daily preparation of scientific teaching material and experiments for teachers
• Stock control/ordering for biology prep room, finding equipment, and helping with lessons prep
• Managed other technicians and managed and trialled experiments for use in lessons
• Created a set of SOPS for use to increase efficiency within the working environment

Career break for maternity Leave (2010-04 – 2012-07)

Medical Laboratory Assistant at Nuffield Hospital, Leamington spa (2009-03 – 2010-11)

Rotated around the different areas of the laboratory blood sciences, histology, cytology, microbiology and specimen reception. I was asked to work in Microbiology due to my background.

• Assisted with recording appearances and measurements of samples alongside the BMS
• Day-to-day booking of specimens whilst ensuring accuracy of information at all times
• Trained in phlebotomy

Medical Laboratory Assistant at NHS North Staffordshire Hospital, Stoke-on-Trent (2006-11 – 2009-03)

Working in the haematology section of the pathology laboratory.

• Responsibility for running the ESR machine, filing samples, and sending results
• Performing blood staining and blood slides and bone marrow slides
• Ability to respond quickly to emergency situations and prepare blood, plasma and platelets
• Working in a variety of surgeries and assisting with home visits when required

Career break for maternity leave (2005-10 – 2006-11)

Microbiology Quality Assurance Technician / Stand in supervisor over a team of 15 at AstraZeneca, Macclesfield (1999-03 – 2006-05)

Working within the Identification Team and then the Environmental Monitoring Team.

• Utilised various techniques, such as, API testing, GC testing, Environmental monitoring (within clean\sterile environment), sanitizer testing, bio-burden testing, endotoxin testing, gram staining, microscopic identification of bacterial and fungal sampling
• Successful completion of a CABI Bio science courses to assist in the compilation of an environmental library for the identification team
• Handling and distributing bio hazardous materials in compliance with the appropriate regulations
• Performing internal auditing within the QA department alongside day to day duties as part of an internal company target scheme
• Trained other members of staff over a 5-year period
• Adopted management responsibilities by covering senior staff that were out of the laboratory
• Asked to participate in FDA Audits

Microbiology Technician at Bournville, Birmingham (1997-10 – 1999-02)

Working within the microbiology testing laboratories, testing Cadbury's chocolate and its ingredients

• Preparation of media, reading of plates, documenting results
• Checking we were adhering to out SOP's

Technical Officer at ACS Food Analysis Market Drayton (1994-09 – 1997-10)

Microbiological testing of a wide range of food samples such as cheese, ice cream, cooked meats, raw meats, eggs, ready meals, garlic bread, pizza's, cakes chocolate and ingredients. Samples were tested for Salmonella, Listeria, E. coli, Staph. Species, Bacillus, Streptococcus, Coliforms, Campylobacter and TVC. Working to ISO standards

• Responsible for the media preparation, pH and control testing, stock control for the lab

GCSE in Science Dual Award – Clayton High School (1993)

GCSE in Mathematics – Clayton High School (1993)

GCSE in English Language – Clayton High School (1993)

GCSE in Music – Clayton High School (1993)

GCSE in History – Clayton High School (1993)

GCSE in English Literature – Clayton High School (1993)

BTEC First in Microbiology – Newcastle Under Lyme College

Certificate in Natural Science – Open University (2003)