Founder & Creative Director at Mi Boda Maya (2017-01 – Present)
- Lead and oversee all phases of destination weddings and events, from concept development to post-event wrap-up.
- Manage vendor sourcing, negotiations, contracts, and timelines to ensure premium quality and cost efficiency.
- Serve as the primary point of contact for international couples, ensuring clear communication and exceptional client experience.
- Approve and align social media content with brand positioning and marketing strategy.
- Develop and maintain strategic alliances with venues, suppliers, and industry partners.
Wedding Planner at In Touch DMC Agency (2014-01 – 2017-12)
- Managed end-to-end wedding planning for destination clients.
- Conducted venue research and selection based on client vision, budget, and logistics.
- Coordinated vendors and timelines before, during, and after events.
- Supported seamless execution of events with a strong focus on guest experience.
Wedding Planner Manager at Tulum Weddings (2010-01 – 2014-12)
- Led and supervised multidisciplinary event teams.
- Acted as liaison between couples, hotels, and beach clubs to customize wedding packages.
- Ensured operational excellence throughout planning and on-site execution.
- Maintained service standards aligned with luxury hospitality expectations.
Groups & Events Coordinator at La Quinta Magazine (2007-01 – 2010-12)
- Coordinated cultural and sports events in Playa del Carmen.
- Attracted and managed group travel for events, including accommodations, transportation, and activities.
- Collaborated with hospitality partners to deliver integrated event experiences.
Multiple Roles at Riu Hotels & Resorts (2001-01 – 2007-12)
Front Desk Agent – Riu Palace México at Riu Hotels & Resorts (2004-01 – 2004-12)
- Delivered high-touch guest service, handling check-ins, billing, and issue resolution.
Complimentary Stays Coordinator – Americas Division at Riu Hotels & Resorts (2005-01 – 2007-12)
- Managed compensation stays related to overbookings and guest recovery programs.
- Coordinated promotions with tour operators in the U.S., Canada, Mexico, and Latin America.
Call Center Agent at Riu Hotels & Resorts (2005-01 – 2005-12)
- Handled high-volume inbound calls, providing reservations support, pricing, and service recovery.
Professional Internship at Riu Hotels & Resorts (2001-01 – 2001-12)
- Rotational experience across Food & Beverage, Housekeeping, Front Desk, Management, and Kitchen.
