Claudia

A highly motivated individual with a passion for creating inclusive, engaging and supportive learning environments that encourage pupil progress and wellbeing. Good knowledge of classroom management and lesson planning activities and supporting delivery of lessons at primary level. Currently seeking to pivot career direction and attain a role within an early years setting, teaching children with a focus on reading, writing and communication using structured, consistent approaches that build confidence and independence.

Dealer - Grosvenor Casino - Reading

(2017-01)

• Delivering professional casino gaming services whilst undertaking accurate chip handling and cash balancing whilst maintaining full compliance with gaming regulations.
• Providing exceptional customer service by building strong client relationships through attentive communication and consistent support during gaming activities.
• Maintaining strict confidentiality of customer information whilst following GDPR requirements and internal policies relating to personal data protection.
• Demonstrating advanced numerical accuracy when calculating payouts, balancing gaming tables and processing transactions during high pressure shifts.

Bookkeeper / Administrator - VAS Engineering Services Ltd

(2022-08 - 2023-01)

Inbound Call Centre Operator INPS - QE' S.R.L. Paternò - Catania, Italy

(2007-11 - 2016-10)

Certificate - Introducing Caring for Children & Young People - NCFE CACHE (2026)

Level 2 Foundation Certificate - Bookkeeping - AAT (2022)

Level 2 - KBM Training and Recruitment - Institute of Financial Accountants (2022)

Scientific High School Diploma - Liceo Scientifico G. Galilei (1996)