Claudia Gardner
Senior English Literature student at Furman University with experience in customer engagement, digital content creation, and community outreach. Skilled in storytelling, communication, and multimedia platforms, with a strong interest in marketing, media, and people-centered work. Collaborative and detail-oriented, with a global perspective shaped by study abroad experience in Edinburgh.
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Experience
Front Desk Associate at Spenga (2025-09 – Present)
Front desk operations for fitness membership facility
- Greeted members and potential new members to Spenga.
- Managed memberships, payments, and confidential documents.
- Called potential new leads and communicated with members/potential new members through Axel.
- Managed the work environment by keeping members happy and assisting instructors with any needs.
- Scheduled members and new leads through Mindbody.
Hostess/Busser/Food Runner at Number Ten Chatt (2024-05 – 2025-08)
Front-of-house restaurant operations including hosting, bussing, and food service
- Greeted customers and reservations while guiding them to their desired accommodation.
- Managed a steady and efficient restaurant flow while answering phone calls and managing reservations.
- Ensured support to all serving staff members including food running, bussing, and occasionally taking orders.
- Managed food expo, ensuring meals were correctly garnished and plated correctly.
- Aided bartenders with cleaning, polishing, and restocking glasses and all bar materials.
Community Engagement Intern at Edinburgh Printmakers (2024-09 – 2024-12)
Heritage engagement and community storytelling project coordination
- Collaborated with the Heritage Engagement Officer to develop, coordinate, and produce weekly creative drop in sessions designed to engage with the local community to gather personal stories.
- Conducted interviews with staff members and stakeholders to generate internal stories about Edinburgh Printmakers, contributing to the Edinburgh900 project.
- Managed the digital story intake form and maintained an organized collection of community submissions using Excel.
- Liaised with staff, studio members, artists, and stakeholders to ensure effective project delivery and inclusive engagement.
- Promoted heritage education programs through in-person outreach and digital platforms to expand Edinburgh Printmakers' audience.
- Developed, edited, and organized content including text, images, video, and audio for the website and printed resources.
- Transcribed audio from various interviews and audio stories that were submitted for the Edinburgh900 project.
Recruiting Intern at Furman University Division 1 Football (2023-08 – 2023-12)
Football program recruitment and media production
- Analyzed recruit data to personalize recruiting experience, ensuring a feeling of value and belonging in order to sustain Furman's football recruiting goals.
- Host recruit and recruit family by coordinating personal tours of Furman's campus, while strategizing why Furman is best fit for potential recruit.
- Produced audio transcripts of recruits and players to create media advertisements of Furman's football program.
Education
Bachelor of Arts in English Literature – Furman University (2022-09 – 2026-05)