Claudia Mocanu

A highly motivated, ambitious, organized and confident person with a deep experience in handling warehouse clothing. Also, a very communicative person, dedicated to work and develop my abilities and skills. Able to work independently or in a group, during my previous experiences I have shown the ability to work efficiently, by taking more responsibilities to process.

My career goal is to assume responsibility, respecting procedures and actively contribute to the overall success of any company I work for.

Team Leader/Supervisor - Flying Tiger Retail - Westfield Stratford

(2022-05 - 2026-05)

• Lead and motivate the team to deliver excellent customer service and meet sales targets
• Oversee daily operations, including cash handling, merchandising, and store presentation
• Train and support staff to maintain high performance and brand standards
• Manage stock levels and coordinate replenishment to ensure product availability
• Resolve customer issues efficiently while maintaining a positive store atmosphere

Sales assistant - Flying Tiger Retail - Westfield Stratford

(2018-11 - 2022-05)

• Helped set up themed store layouts and visual merchandising change
• Operated tills efficiently and handled transactions accurately
• Managed product displays and merchandising to reflect seasonal promotions and new collections
• Delivered a fun and engaging customer experience in line with the Flying Tiger brand values
• Worked collaboratively with team members to achieve daily sales targets

Sales assistant - Peacocks

(2015-11 - 2018-08)

• Meeting and greeting customers in the store
• Using my product knowledge to advise customers
• Replenishing stock and maintaining high standards of cleanliness on the shop floor
• Ensuring the stock room is well organised upon deliveries
• Cashiering and checkout duties

Sales assistant - Poundstretcher

(2017-03 - 2018-01)

• Replenishing stock and maintaining high standards of cleanliness on the shop floor
• Cashiering and checkout duties

Warehouse assistant - TPF Wholesale & Supply Store LTD

(2007-03 - 2014-06)

• Responsible with taking over the clothes and packing them
• Sorting clothes and sticking labels by size, model and colour
• Arranging them in trolleys to be transported, maintaining good working relationships with colleagues
• Maintaining the warehouse, records area in a neat and orderly manner

Cleaning assistant - Hotel Kiriss - Italy

(2005-01 - 2007-12)

• Working for a prestigious hotel from Italy my duty was to ensure cleaning process of the rooms
• Responsible in vacuuming carpets, curtains and upholstered furniture and removing dust and dirt from ceilings, walls, overhead pipes and fixtures, making beds
• Respecting the imposed time to clean a room, reporting the problems to the supervisor
• Ability to use different equipment and chemical substances for cleaning

College Diploma - Graphic designer in construction - Anghel Saligny Bacau (1993-01 - 1997-12)