Nursery practitioner - Crown house day nursery
(2022-01)
- Feeding, changing nappies, supporting sleep, and administering first aid
- Ensuring children's safety and reporting any concerns about their well-being
- Engaging children in a variety of activities, including reading, games, and creative play, to support their learning and development
- Observing and recording children's development, sharing this information with parents
- Developing close attachments with the children and communicating effectively with parents and other staff
Nursery nurse - St. Aubins Nursery
(2022-01 - 2023-12)
- Facilitating play-based learning experiences to stimulate cognitive, social, and emotional development
- Planning and implementing age-appropriate activities, such as messy play, crafts, cooking, and outdoor pursuits
- Supporting children in developing independence by encouraging them to participate in activities and make choices
Nursery nurse - Green giraffe day nursery
(2021-01 - 2021-12)
- Same duties as Nursery nurse role
Nursery Nurse - Red Balwn Day Nursery
(2018-01 - 2021-12)
Personal Care Worker - I care Dom Care
(2017-01 - 2018-12)
Working with elderly patients within their own homes and who were suffering from a range of conditions including Alzheimer's, mobility issues and mental health problems.
- Assisting patients with personal care including washing, bathing, cooking meals and ensuring that correct levels of medication were taken
- Keeping accurate records and logs of all work and care duties performed, which was kept at the patient's property and provided important evidence and updates on care given
- Doing daily activities such as shopping, day trips etc.
Personal Care Worker - Mi Homecare
(2017-01 - 2017-03)
Promotion - Tiger Tiger - Cardiff
(2016-01 - 2016-06)
- Travelling to various prime promotion locations within Cardiff
- Engaging and captivating foot traffic within busy and fast paced environments
- Handing out information and promotional leaflets
- Displaying strong brand knowledge in order to answer client queries
- Managing the appointment diary, taking customer and party booking details
Customer Service Adviser - Firstsource UK
(2016-01 - 2016-12)
- Received inbound calls from customers, assisting with general advice
- Ensuring appropriate security questions were asked before accessing and discussing customer accounts
- Entered customer details onto a database as per the Data Protection Act
- Shared knowledge and experience to provide the highest customer care
- Acted responsibly to understand customers, being first to meet their needs
- Provided a combination of soft and hard outcomes for customers
- Logging and resolving customer complaints, escalating calls to managers only when appropriate
Sales Assistant - JD Sports
(2015-01 - 2016-12)
- Served and advised customers, providing information on products and prices
- Replenished shelves, ensuring goods were displayed in an eye pleasing way
- Promoted special in-store offers
- Received and unloaded deliveries, checking for missing or damaged items
- Checked inventories, providing information on stock amounts
- Complaints handling, passing appropriate queries to a suitable manager
- Kept the work areas clean and tidy, adhering to Health and Safety
