Care Coordinator at Profad Care Agency Limited (2024-11 – Present)
- Coordinate and manage care staff rotas, ensuring appropriate allocation based on service user needs and availability.
- Develop, update, and maintain person-centered care plans in line with CQC standards.
- Ensure compliance with safeguarding regulations and respond promptly to incidents or changes in care needs.
- Supervise and support care workers, providing mentorship and promoting best practice.
Support Worker (Mental Health) at Profad Care Agency Limited (2024-11 – Present)
- Provide dedicated, one-to-one emotional and practical support to individuals with a range of mental health conditions.
- Nurture trusting relationships to promote well-being, social inclusion, and independent living.
- Monitor clients' mental state, provide crisis intervention when necessary, and liaise with community mental health teams.
- Maintain detailed and confidential progress notes in accordance with care standards.
Care Worker at Rekneld Nursing Home (2025-04 – 2026-01)
- Delivered high-quality personal care to residents in a nursing home setting.
- Supported residents with mental and physical health needs, promoting independence and wellbeing.
- Maintained detailed care records and adhered to safeguarding and confidentiality policies.
- Responded appropriately to changes in residents' physical or mental health, escalating concerns in line with clinical governance, risk management, and organisational protocols.
Healthcare Assistant at Profad Care Agency Limited (2023-12 – 2024-10)
- Supported therapeutic exercises and followed individual dietary and hydration plans.
- Upheld strict confidentiality and dignity in all care interactions.
- Collaborated effectively with multidisciplinary teams, families, and external professionals to ensure coordinated, safe, and person-centred care delivery.
Senior Healthcare Assistant at Companion for Care Services Limited (2023-09 – 2024-01)
- Provided structured, recovery-focused support to adults with mental health needs, promoting autonomy, stability, and wellbeing.
- Monitored key health indicators, including mobility, hydration, nutrition, and medication adherence, escalating concerns in line with clinical and organisational protocols.
- Ensured consistent adherence to safeguarding, confidentiality, and information governance policies, maintaining accurate and timely documentation.
Healthcare Assistant at Wellington Clinic & Neurological Center (2020-06 – 2023-06)
- Provided support to adults with mental health challenges in a clinical setting.
- Assisted with personal care, mobility support, and monitoring of nutritional and hydration needs.
- Maintained accurate patient records and care plans in line with clinic protocols.
- Upheld safeguarding and confidentiality standards at all times.
Senior Manager, Legal Department at National Health Insurance Authority (2013-01 – 2023-09)
- Developed and implemented legal policies and ensured regulatory compliance across the organisation.
- Managed contracts, supervised legal staff, and coordinated with external counsel.
- Oversaw risk management frameworks and led dispute resolution processes.
- Played a key role in strategic planning and corporate governance within a national healthcare insurer.
