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Cliff Thomas

Cliff Thomas

Quality and Compliance Inspector / EWI Specialist

Talent
LeicesterMember since May 13, 2026
RenderingCustomer Service
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About

I am a pro-active and hardworking person with the ability to hit/exceed targets within all my previous work positions. My previous experience ranges from working by myself in a physical capacity on various building sites to being a team leader in a office environment dealing with consumer complaints. In my previous role at UPAC I started out as a civils supervisor and after 6 months I was promoted to site manager running my own site mainly office fit outs on ministry of defence projects up to £1M.

I have an open mind and my greatest skill is dealing with people on a personal and professional level and I believe we can always learn. Since I completed my SMSTS my goal was always to be a site manager/supervisor at my main trade, which is EWI and that's why I feel this position is perfect for me. I have also recently been a short term site manager on an EWI scheme in the Nottinghamshire area.

I'm currently working for Westdales as a EWI Quality Inspector.

Experience

Quality and Compliance Inspector - The IAA - Nationwide

(2025-11)

  • Inspecting insulation on residential and domestic properties for The Installation Assurance Authority, including cavity wall, solid wall, internal wall and loft insulation.
  • Carrying out pre, onsite and post inspections up and down the country.
  • Compiling detailed reports on live installs and historic concerns.

EWI Quality Inspector - Westdale Midlands - West Midlands

(2024-07 - 2025-11)

  • Inspecting residential properties at each stage of EWI process, boarding, base coat, top coat and final sign off stage.
  • Advising teams where to improve standards at each stage of EWI process and filling in Inspection forms online.
  • Helping to improve standards whilst hitting Weekly sign off targets and adhering to PAS2030 guidelines.
  • Conduct random quality control Audits.
  • Dealing with customer queries and complaints.

Renderer/EWI/Supervisor - Self-Employed - Nottingham

(2007-01 - 2024)

  • Working on various sites and properties up and down the country applying a number of different render systems and finishes to commercial and domestic properties to a very high standard.
  • Measuring and pricing jobs and ordering materials to suit.
  • Unloading materials including bags of rendering up to 25KG.
  • Organising work for a team of renderers, prioritising workloads and ensuring deadlines are kept.
  • Dealing with customers face to face meeting their expectations and standards. Ensuring customer satisfaction at all times.

EWI - Manager Temp - Sustainable Building Services - Nottingham

(2021-04 - 2021-08)

Working as a site manager on 2 sites in the Nottinghamshire area.

  • Maintaining high levels of health and safety on site.
  • Producing weekly programmes and reports.
  • Managing labour and materials.
  • Site Inductions and reviewing Rams.
  • Maintaining site files.
  • Making sure work is to an high standard and to correct specification.
  • Booking in and timesheets.
  • Ordering skips and control of reports.
  • Dealing with customer and client queries.

Supervisor - UPAC - Various UK sites

(2018-05 - 2021-04)

Winsford fire training centre - £5M project - 6 Months. National probation service Scarborough - £990000 project - 9 Months. National Probation Service Warrington - £800000 project - ongoing.

  • Ensuring all Operatives are working safely is my upmost concern whilst maintaining a good working relationship with the team.
  • I carry out daily briefs, toolbox talks and weekly audits.
  • I make sure deadlines and schedules are met whilst still having an approachable manner.
  • Arrange the order of materials and delivery to various sites.
  • Manage labour from hiring to inductions and making sure they are suitable for the job/task.
  • Drafting and reviewing RAMS.
  • Booking in and Timesheets.
  • Enforcing and adhering to COVID rules and regulations.
  • Progress meetings and reports.
  • Waste management and reports.

Customer Service Advisor/Team Leader - E-on - Nottingham, Nottinghamshire

(2002-03 - 2007-01)

  • Dealing with and resolving director complaints through letters, telephone and email.
  • Exceeding customer expectations and targets set by the company.
  • Demonstrating strong organisation, leadership and communication skills which after 2 years resulted in me leading the team of over 15 for 3 years.

Education

GCSE - General Education - Farnborough Comprehensive (1996 - 1996)

GNVQ Level 1 - Electrical Installation and Electronics - Loughborough College (1998 - 1998)

City and Guilds level 2 - Insulation and Building treatments - Nottingham

Skills

Quality and Compliance Inspector / EWI Specialist

Reviews

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