Codie Brookes

I define myself as a very driven and hard working character who's always willing to learn and achieve new things. If I set myself a target or goal I always strive to achieve set target. I'm strong minded and strong willed yet work better in a team environment where I can work with colleagues.

Service technician at Crewe audi (2013-01 – Present)

Qualified level 3 vehicle technician and approved VWG service technician. Day to day I'm responsible for Light vehicle maintenance and repair and also diagnostics on the vehicles. Through my years of working I've consistently continued to progress my knowledge and skill base while attending and learning with the Volkswagen group team at the national learning centre. I strive for excellence in every aspect of my work and continue to do this day to day.

Senior technician at Lookers BMW Crewe (2024-06 – 2025-06)

• Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
• Inspected equipment and systems to identify issues and report problems for repair.
• Trained and coached junior team members to maximise knowledge and competencies and increase performance.
• Conducted routine maintenance on electrical systems to uphold safety and functionality standards.
• Followed user guides and technical manuals to complete skilled repairs.
• Resolved critical technical issues under high-pressure situations, maintaining composure and ensuring minimal impact on operations.
• Maintained up-to-date knowledge of industry advancements and technological innovations, applying best practices to current operations.

Diagnostic technician at Skoda (2022-06 – 2024-06)

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Engaged with customers to better understand needs and deliver excellent service.
• Identified issues, analysed information and provided solutions to problems.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Actively listened to customers to fully understand requests and address concerns.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Met schedule using excellent planning and coordination skills.

Level 3 NVQ in light vehicle maintenance diagnostics and repair principle – Volkswagen group