Colin Devonport

Professional with extensive experience in customer-facing, retail, supervisory, and stock-based environments. Brings a strong track record of managing day-to-day operations, supporting teams, maintaining high service standards, and handling stock, cash, and administrative responsibilities accurately. Highly organised, calm under pressure, and confident using IT systems, with a proven ability to learn new processes quickly.

Now seeking opportunities across a wide range of roles that value teamwork, communication, leadership, and operational efficiency.

Team Member - SSP (Starbucks) - Newcastle Airport

(2026-07)

• Preparing hot and cold beverages quickly to Starbucks standards.
• Correctly restocking food and ingredients, accurately rotating stock.
• Keeping a positive mind set and greeting/helping customers politely.
• Adhering to all H&S policies, and following close-down procedures.
• Working quickly and to a high standard with colleagues especially during peak times.

Assistant Manager - Geek Retreat - Newcastle Upon Tyne

(2021-05 - 2025-11)

• Supported the day-to-day management of retail and hospitality operations.
• Oversaw shop floor and kitchen activities to ensure smooth service delivery.
• Managed stock control, investigated discrepancies, and prevented overstocking.
• Delegated tasks effectively, improving productivity and team performance.
• Delivered consistently high standards of customer service, encouraging repeat business.
• Organised and ran in-store events, coordinating requirements, schedules, and prizes.
• Helped create a positive working environment that improved staff morale and retention.

Retail Shift Leader - Handpicked - Newcastle Upon Tyne

(2016-12 - 2021-03)

• Maintained high standards of product quality and presentation.
• Acted as duty manager in the absence of senior staff, resolving customer issues.
• Trained new staff and work-experience students in customer service and workplace standards.
• Managed cash handling cashed up tills, and balanced daily takings.
• Ensured visual merchandising standards were met consistently.

Stock Replenisher - Wilko - Metrocentre, Gateshead

(2016-11 - 2017-06)

• Replenished stock across departments in line with store standards.
• Accepted deliveries and managed cages safely and efficiently.
• Worked to KPIs and supported smooth stock flow across the store.

Store Assistant - The Range - Metrocentre, Gateshead

(2015-12 - 2016-11)

• Worked within the textiles department, carrying out replenishment and stock rotation.
• Assisted customers in locating products and responding to enquiries.
• Supported general store operations during busy trading periods.

Night Shift Stock Controller - Fowler Welch Cool Chain - Spalding, Lincolnshire

(2007 - 2012)

• Managed incoming deliveries and stacked goods onto pallets for dispatch.
• Accepted deliveries, checked quantities, and updated systems accurately.
• Released generated orders and ensured correct processing.
• Supported and supervised staff on night shifts.
• Carried out bulk stock checks, maintaining a high level of accuracy.

Additional Employment / Agency Work - Multiple Employers - Corby, Northamptonshire

(2002 - 2006)

• Yardsman, Damixa
• Food Factory Operative, Pure Drive
• Retail Assistant, Woolworths

GCSEs - Brooke Weston City Technology College (1997-09 - 2002-07) Corby, Northamptonshire