Connor Don

I am a dependable and personable individual with experience in retail, customer service, and fast-paced working environments. I take pride in delivering a high standard of service, helping customers feel comfortable and confident while ensuring their needs are met efficiently. I am confident communicating with a wide range of people, both one-to-one and in busy settings, and I enjoy contributing to a positive and professional shop environment.

Alongside my retail experience, my background as a musician has strengthened my confidence, presentation, and ability to engage with others. I am reliable, well-presented, and motivated to provide a welcoming and high-quality experience that reflects the standards of a premium retail setting.

Customer Assistant Sainsburys / Warehouse & Retail Assistant - J Sainsbury plc / Sainsbury's - Stirling, Scotland

(2022-10)

I work as a Warehouse & Retail Assistant, combining both logistical and customer-facing responsibilities. I manage the unloading and processing of daily deliveries, including single and double-decker wagons, and handle the movement and organisation of high volumes of stock—such as cages, pallets, totes, and shippers—across the warehouse and shop floor using electric pallet trucks. Alongside this, I regularly support customers on the shop floor by assisting with enquiries, locating products, and maintaining a high standard of service.

I ensure accurate stock distribution across multiple departments including ambient, fresh, frozen, and Argos, while maintaining organised stock areas and adhering to health and safety standards. I frequently work independently to complete large-scale tasks efficiently in a fast-paced environment, balancing operational demands with customer service to ensure the store runs smoothly and provides a positive shopping experience.

Cleaner - Quality Cleaning - Stirling, Scotland

(2018-08)

I worked as a Commercial and Domestic Cleaner, providing reliable and high-quality cleaning services across a range of environments including private homes and business premises. My responsibilities included thorough cleaning of kitchens, bathrooms, and communal areas, as well as dusting, vacuuming, mopping, and sanitizing surfaces to a consistently high standard. I managed my workload independently, ensuring tasks were completed efficiently within agreed time frames while maintaining attention to detail.

In commercial settings, I adhered to strict hygiene and health and safety standards, including the correct use of cleaning chemicals and equipment. I also built trust with clients by maintaining professionalism, reliability, and discretion when working in occupied properties, ensuring a high level of customer satisfaction and repeat business.

Line Operator - Amazon.com - Dunfermline, Scotland

(2019-09 - 2019-12)

I worked as a Line Operator at Amazon, where I was responsible for maintaining efficient workflow across fast-paced warehouse operations. My role involved operating and monitoring production lines, ensuring parcels were processed, sorted, and dispatched accurately and within strict time targets. I handled high volumes of goods while maintaining attention to detail to minimize errors and uphold quality standards.

I worked both independently and as part of a team to resolve blockages, manage line flow, and keep operations running smoothly. The role required strict adherence to health and safety procedures, as well as the ability to perform consistently in a physically demanding environment while meeting performance metrics and deadlines.

Checkout operator - Homebase - Stirling, Scotland

(2018-09 - 2018-12)

I delivered efficient and friendly customer service in a fast-paced retail environment. My responsibilities included processing transactions accurately using tills and card systems, handling cash and refunds, and ensuring a smooth checkout experience for customers. I assisted customers with product queries, promotions, and store information, maintaining a professional and approachable manner at all times.

I also supported the shop floor during quieter periods, helping with stock replenishment, merchandising, and maintaining store standards. The role required strong communication skills, attention to detail, and the ability to remain calm and efficient during busy trading periods.

Bachelor's degree - music - University of the Highlands and Islands (2018-08 - 2024-08)

A-Level or equivalent - design and manufacture, music and music technology - St Modans High School (2013-08 - 2018-05)