Connor McLaughlin

Reliable and dedicated professional with over 10 years of experience as a general builder, now transitioning into customer service and administration. Proven ability to handle diverse tasks, communicate clearly, and adapt quickly to new roles. Strong work ethic with excellent people skills and the ability to remain calm and professional under pressure.

General Builder at Self-Employed / Various Clients (2016-01 – Present)

• Managed a wide range of building projects, including renovations and maintenance work
• Communicated directly with clients to understand requirements and provide updates
• Developed strong problem-solving skills and attention to detail
• Managed workloads independently and consistently met deadlines
• Maintained health and safety standards on-site

Insurance Advisor at MCE Insurance (2009-06 – 2015-12)

• Assisted customers with insurance policies and account enquiries
• Handled policy changes, renewals, and claims support
• Delivered professional customer service in a fast-paced environment
• Built strong customer relationships through clear communication and reliability
• Worked towards customer satisfaction and sales targets