Conor O'Loughlin

I am a motivated and results-driven professional with proven experience in sales, customer service, and team supervision as well as a strong passion for ensuring managerial and customer satisfaction. Having worked in fast-paced, customer-facing roles, I am confident in my ability to communicate effectively, meet targets, and deliver an excellent customer experience to suit any need required. My background in sales and customer service at the Game of Thrones Studio Tour and previous supervisory experience at Newry Omniplex have given me strong problem-solving, organisational, and customer support skills.

Cleanroom Microbiologist at Norbrook (2026-01 – Present)

• Have worked alternating night shift patterns
• Learned to work to a standard of work deemed safe by the FDA and EUDA
• Worked independently to solve problems quickly and safely
• Listened to members of different departments for their needs and how I can assist them most effectively

Sales Supervisor at Magic Memories (Game of Thrones Studio Tour, Banbridge) (2023-09 – 2026-01)

• Lead sales team in delivering tailored photo packages to international tourists
• Consistently met and exceeded sales targets, achieving highest revenue in the UK (June 2025)
• Delivered excellent customer service, ensuring a positive visitor experience
• Supported and motivated staff to perform at their best while maintaining operational standards

Supervisor / General Staff at Newry Omniplex (2021-09 – 2023-09)

• Supervised daily cinema operations, delegating tasks and supporting junior staff
• Provided face-to-face customer service in a fast-paced environment
• Resolved customer complaints and concerns quickly and professionally
• Built leadership and organisational skills while managing a busy shift-based team

Freelance Photographer at Self-Employed (2019-09 – Present)

• Planned and executed photography projects with individual clients and models nationwide
• Managed all aspects of service delivery including client communication, project planning, editing, and social media promotion
• Built strong interpersonal skills through client-focused service

GCSEs in General Education – Newry High School & Southern Regional College

BTEC Media Level 2 in Media – Newry High School & Southern Regional College A Levels in Creative Media Level 3 – Southern Regional College