Corinne Alexander

Results-driven hospitality and operations leader with 15+ years of experience managing fast-paced teams, guest experiences, and P&L performance across logistics, retail, and hotel environments. Proven ability to lead through change, resolve guest concerns with emotional intelligence, and drive revenue through upselling and operational efficiency. Passionate about creating positive team cultures where staff feel motivated and empowered to deliver exceptional service.

Transport Shift Manager - DHL

(2025-09)

• Responsible for booking and arranging couriers
• Amending PO tickets Raised Finance
• Ordering & Distributing uniform

Shift Manager - DHL

(2022-02)

PM Operations Supervisor - DHL

Backshift Supervisor - DHL

(2021-08)

• Responsible daily for all Transport management & logistics ensuring linehaul is operated with utmost safety & effectively
• Making sure the business is run according to the compliance policy
• Ensuring depth vetting & paperwork completed for Agency staff in line with Agency folder kept in correct order when filing for all legal aspects
• Managing & conducting all teams return to works sickness & Holidays also initiating the escalation process of sickness in line with disciplinaries

High Value Operative - DHL

(2020-08 - 2021-08)

Postie/ Mail sorter - Royal Mail

(2019-04 - 2020-12)

• Sorting & organizing Mail
• Sorting of Parcels & Mail to postcodes working to tight deadlines
• Scanning and Tracking Tracked mail

PA/ Property Manager - Relax INN

(2018-09 - 2018-01)

• Scheduling meetings
• Booking meeting rooms within and outside the organization
• Scanning & printing personal documents
• Personal driver
• Paying bills for outside properties

Guest Supervisor - Relax INN

(2018-02 - 2018-09)

• Responsible for the upkeep and driving of the company car tour guide & airport collection and drop offs

Team Leader - Tescos

(2017-03 - 2017-07)

• Managing stock control, mismatch on all deliveries fresh & Ambient
• Analyzing the daily sales & losses against our targets of the London scores
• Ensuring the store was compliant of the price integrity audit
• Making sure extra security tags were on high loss products
• Managing a team of 5 member of staff delegating staff on daily duties

Manager - Roydons Apartments

(2017-07 - 2017-10)

• All bills & overheads were taken care of by me
• Updated the profit & loss accounts which included any tax related queries

Co Founder Manager Sales purchaser - Oh So Coco

(2016-01 - 2016-12)

Travel agent/ Conviasa Rep - Caribjet

(2013-12 - 2015-09)

• Responsible for selling tickets & promoting air sales whilst on the airport
• I ensured all payment & fee were paid to Grenada before flight take off

Terminal Manager - BAA

(2000-06 - 2015-01)

• Risk assed unattended baggage with the correct procedure to my final judgment in connection with the security risks of the airport
• Liaising with Stakeholders, Chef of Police, Chef of Immigration daily morning meeting of problems or situations that may arise
• Being part of the contingency team

GNVQ Advanced - Travel & Tourism - Richmond upon Thames College

GNVQ Intermediate - Travel & Tourism - Richmond upon Thames College

GNVQ Foundation - Leisure & Tourism - Richmond upon Thames College

GCSEs - Ellen Wilkinson school