Cory Parton

Reliable, disciplined, and adaptable individual with a military background and hands-on experience in hospitality and customer service. Comfortable working under pressure, with a team-first attitude and strong communication skills. Known for staying calm in fast-paced environments, problem-solving on the spot, and always stepping up when needed. Keen to bring focus, resilience, and a strong work ethic to new opportunities.

Tesco colleague (Tills & Shop Floor) - Tesco

(2025-10)

• Operate tills efficiently, accurately processing transactions and handling payments while maintaining a high standard of customer service.
• Provide a friendly and professional service to customers, assisting with enquiries and ensuring a positive shopping experience.
• Support daily store operations by replenishing stock, rotating products, and maintaining clean, organised, and visually appealing displays.
• Ensure compliance with health, safety, and company procedures while upholding Tesco's customer service standards.
• Collaborate effectively with team members to achieve store performance goals and deliver consistent operational excellence

Customer Service Adviser - The Works - Remote

(2023-10 - 2024-01)

• Handled customer queries via phone and email, helping with orders, returns, account issues, and product information.
• Kept records up to date using internal systems, making sure information was logged accurately for smooth follow-up.
• Worked with other departments to solve more complex issues and made sure customers received fast, effective support.
• Managed multiple tasks in a remote setting, staying on top of emails, calls, and follow-ups while hitting response time targets.
• Focused on friendly, helpful service, aiming to leave each customer feeling listened to and looked after.

Kitchen Assistant - Miller & Carter

(2023-10 - 2023-03)

• Supported chefs with food prep, portioning, and kitchen setup to keep service running smoothly in a busy, high-pressure environment.
• Helped maintain high hygiene standards through regular cleaning of surfaces, equipment, and storage areas.
• Took part in stock rotation and delivery checks, helping reduce waste and keeping inventory organised.
• Stayed calm and reliable during peak times, often stepping in to take on extra duties when needed.
• Built strong teamwork skills by keeping clear communication going with chefs and front-of-house staff.

Junior Soldier - Army Foundation College, Harrogate - Harrogate

(2021-09 - 2021-11)

• Completed Phase 1 military training, building skills in teamwork, physical fitness, discipline, and following commands under pressure.
• Learned fieldcraft, navigation, map reading, and first aid, including how to react quickly in emergencies.
• Carried out daily drills and exercises designed to build resilience, communication, and mental toughness.
• Worked closely with others to complete team-based challenges and tasks in demanding conditions.
• Took on the Army's core values of courage, respect, integrity, and selfless commitment — both in training and day-to-day responsibilities.

Smith's Wood Academy (2016 - 2021)