Courteney Durward

Dynamic professional with extensive experience in customer service roles. Proven ability to communicate effectively and manage time efficiently, resulting in high-quality service delivery. Reliable, hardworking and eager to contribute to a professional team environment as well as independently.

Bartender / Waitress at Oakdene Forest Park (2025-05 – Present)

• Provide friendly and efficient customer service.
• Prepare and serve beverages and food while following strict hygiene standards.

Receptionist at Sandy Balls Away Resorts (2025-11 – 2026-03)

• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.

Domestic Cleaner at Well Polished & The Clean of Hearts (2024-04 – 2025-05)

• Worked with respect to client privacy and preferences.

Bartender / Receptionist at Mr Mulligans (2022-06 – 2024-02)

• Owned scheduling and task prioritization to follow company standards consistently.

Housekeeper at Laguna Hotel & Premier Inn (2021-04 – 2021-12)

Hairdressing Assistant at Clarence's Hair & Beauty Salon (2019-09 – 2020-12)

• Wash and condition client hair for styling by senior professionals.
• Prepare service areas continuously to keep styling work flowing smoothly.

Veterinary Assistant at Aniwell Veterinary Clinic (2019-09 – 2020-12)

• Shadowed senior staff to gain practical knowledge of operational policies and procedures, enhancing readiness for future responsibilities.

Self Employed - Cleaning Business at COURTS CLEANING (2024-12 – 2025-08)

Diploma of Higher Education in Art & Photography – Brockenhurst College, Brockenhurst (2020)

OCR Level 2 Cambridge Technical Diploma in Art and Design – Brockenhurst College (2020)